Director 2 - Facilities Operations

JOB DESCRIPTION:
We are seeking a Director of Facilities Operations to lead and oversee the facilities management operations at Melrose Wakefield Hospital , a 174-bed hospital campus that functions jointly with Lawrence Memorial Hospital of Medford. As part of this two-campus healthcare system, Melrose Wakefield Hospital provides a full spectrum of inpatient and outpatient services, including general surgery, emergency care, interventional cardiovascular services, maternity, orthopedics, and more. It also serves as the regions Level III Trauma Center.

UNIT DESCRIPTION:

Melrose Wakefield Hospital is a 174-bed hospital located in Melrose, Massachusetts. Melrose Wakefield Hospital and Lawrence Memorial Hospital of Medford function as one hospital entity with two campus locations. The Melrose Wakefield Hospital campus provides many different areas of inpatient patient care including general surgery, interventional cardiovascular services, gynecology, maternity, special care nursery, orthopedics, and urology. It also offers outpatient care such as same day surgery, endoscopy, imaging and emergency services as well as serving as the region's Level III Trauma Center.

What You'll Do:

• Direct daily operations of facilities management including HVAC, electrical, plumbing, and utilities.
• Oversee preventative maintenance and manage reactive repair workflows.
• Hire, train, and supervise a team of skilled tradespeople, professionals, and managers.
• Ensure compliance with all safety standards, regulatory requirements, and accreditation agencies.
• Partner with hospital leadership to support patient satisfaction and hospital performance goals.
• Manage budgets, service contracts, and vendor relationships.
• Oversee additional services such as security, laundry, groundskeeping, or logistics, as needed.
• Collaborate with construction teams and oversee minor renovation projects when applicable.

What You Bring:

• Bachelors degree or equivalent experience in facilities management, engineering, or a related field.
• Minimum of 5 years of management experience in facilities operations, preferably in a healthcare setting.
• Minimum of 5 years of functional experience in trades such as HVAC, electrical, plumbing, or plant operations.
• Proven leadership skills and ability to manage multidisciplinary teams.
• Strong understanding of regulatory standards (e.g., Joint Commission, OSHA, NFPA).
• Excellent communication, organizational, and problem-solving skills.
• Ability to prioritize and manage multiple projects in a dynamic hospital environment.
• Commitment to safety, service quality, and continuous improvement.

Position Summary:

The Director of Facilities Operations is responsible for directing facilities maintenance operations of building(s) and property at a single unit. The Director of Facilities Operations manages the preventative maintenance and reactive repair of skilled trades, e.g., HVAC, plumbing, electrical, utilities; and manages the hiring, training and supervision of staff, professionals and management. The Director of Facilities Operations manages a safe and efficient working environment, essential to the performance of the business. The Director may oversee construction work and often manages other core services, and/or logistics of business/operations services, e.g., grounds keeping, laundry, food, security, inventory, mail, concierge services.

Minimum Qualifications & Requirements:

• Minimum Education Requirement - Bachelors Degree or equivalent experience
• Minimum Management Experience 5 years
• Minimum Functional Experience 5 years

MUST HAVE:

• Bachelors degree or equivalent experience in facilities management, engineering, or a related field.
• 5 years of management experience in facilities operations in a healthcare setting.
• 5 years of functional experience in trades such as HVAC, electrical, plumbing, or plant operations.
• 5 years of Management and Functional experience.
• Proven leadership skills and ability to manage multidisciplinary teams.
• Strong understanding of regulatory standards (e.g., Joint Commission, OSHA, NFPA).