OPERATIONS ANALYST, Operations and Adminsitration

Sponsored Programs is part of the Office of Research, a group dedicated to aiding the research community in navigating the lifecycle of their work, from finding funding to creating proposals to helping inventions find their way to the public. Job Summary: Operations Analyst The Operations Analyst plays a crucial role in supporting the core data management and business operational functions within Sponsored Programs. This position collaborates with internal teams, including Pre-Award, Contracting, Awards, Subawards, and Post-Award. The primary mission is to provide exceptional customer service both internally and externally. This role manages the hub of communications in sponsored programs from faculty, administrators, and our sponsors, triaging hundreds of critical communications daily to ensure proposal deadlines are met, and award review is being facilitated. This office handles time-sensitive, deadline-driven work daily. This role provides data management services for the Operations team, including quality-assuring data for our monthly, quarterly, and annual institutional reporting. This role is the backbone that ensures SP teams are supported in their critical responsibilities and can serve as backup for Award Maintenance Associates. Major Duties Responsible for reviewing and quality assurance of data related to research activities. The position involves collaborating with multiple teams, managing information, triaging critical communications Involves answering inquiries, managing inventory, assisting with projects, and supporting audits. This position is eligible to work remotely. Boston University offers generous benefits including health insurance, dental insurance, life insurance, tuition remission, retirement plan, and paid time off.

Required Skills

Requires at least three years of administrative experience or equivalent. Education experience: Bachelor's degree required or equivalent experience. Incumbent must have excellent attention to detail, be comfortable working in different technical systems with the appropriate training and have great customer service and effective written and verbal communication skills. Must enjoy working with a wide range of people on various tasks in a deadline driven environment. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms and bend to lift items. This position requires the ability to occasionally lift office products, catering and supplies, up to 20 pounds. All applications must include a cover letter to be considered.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.