Sr. Communications Specialist

Mondo
Boston, MA

Apply now: Sr. Communications Specialist , location is Hybrid (3 days onsite) . The start date is Immediate for this 12-month contract position.

Job Title: Sr. Communications Specialist
Location-Type: Hybrid (3 days onsite – Boston, MA)
Start Date Is: Immediate
Duration: 12 months (contract)
Compensation Range: $60-71/hr

Job Description:
Lead strategic and operational IT communications for a higher education client, ensuring alignment, clarity, and quality across all internal messaging.

Day-to-Day Responsibilities:

  • Oversee daily execution of IT communications for service updates, launches, and incidents

  • Manage communication operations including QA, brand alignment, and editorial standards

  • Write and edit content for email, web, signage, executive messaging, and events

  • Advise IT leadership on communication strategies, timing, and best practices

  • Lead crisis/incident communications and support organizational change initiatives

  • Collaborate with UX, marketing, and knowledge teams to ensure cohesive messaging

  • Mentor junior team members and represent communications in strategic discussions

Requirements:

  • Must-Haves:

    • Proven experience in IT communications

    • Ability to lead small teams or programs

    • Expertise in translating technical content into clear messaging

    • Strategic communication planning for complex tech initiatives

    • Advanced Microsoft Office skills (PowerPoint, Excel)

    • Strong knowledge of IT service, change, and incident management

    • Familiarity with AI tools and emerging technologies

  • Nice-to-Haves:

    • Higher education industry experience

    • Experience with Smartsheet, Asana, or Jira

    • Knowledge of accessibility standards and inclusive practices

    • Communication framework/template development

    • Exposure to digital communications trends and best practices

Posted 2025-11-15

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