Administrator (Bedfordshire)

Administrator (Bedfordshire)

Location: Hybrid - Woburn Court, 2 Railton Road, Kempston, Bedford
Working Hours: 22 - Wednesday & Thursday 9-5 and Friday 9-4.30
Contract Type: Permanent
Salary: 25,867 - 26,667 (Pro Rata'd to 22 Hours)

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

As an Administration and Data Worker with Aquarius Young People's Team Bedfordshire, you'll play a key role in keeping our service running smoothly and effectively. Based in Bedford, you'll provide essential administrative, data, and communication support to help deliver high-quality services to young people and their families affected by alcohol and drug use.

This is a varied and fast-paced role where no two days are the same. From coordinating appointments and booking venues to supporting marketing activity and maintaining accurate records, you'll be at the heart of the team-ensuring both colleagues and clients have a seamless and positive experience.

• Provide comprehensive administrative support to the service
• Accurately input, maintain, and report on service data
• Book appointments, training sessions, and venues
• Support the coordination of service delivery and client engagement
• Assist with marketing, communications, and promotional activity
• Manage emails, diaries, and electronic filing systems
• Respond to enquiries from clients and stakeholders via phone and face-to-face
• Ensure all records are up to date and compliant with organisational standards
• Work collaboratively with colleagues to support the smooth day-to-day running of the service

You're an organised and proactive individual with strong administrative and data skills. You're confident working in a busy environment, able to manage multiple tasks, and always maintain attention to detail.

You will bring:

• Experience in an administrative role, ideally involving data entry and reporting
• Strong IT skills, including Microsoft Office and electronic communication systems
• Confidence working with people from a wide range of backgrounds
• Excellent organisational and time management skills
• A flexible, can-do attitude and the ability to work both independently and as part of a team
• Good communication skills, both written and verbal
• GCSEs (or equivalent) in English and Maths at Grade C or above
• A minimum of two years free from alcohol or substance misuse

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:

• 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3 annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days' annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• 500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [email protected]

Closing Date: