QUALITY ASSURANCE ANALYST

Kforce has a client in need of a Quality Assurance Analyst in Boston, MA. Responsibilities:

• Follow established testing standards and protocols to ensure quality deliverables
• Review notice specifications and requirements to confirm testability
• Define test scenarios to validate alignment with requirements
• Create reusable test scripts based on functional, technical requirements, and user stories
• Set up data, execute test cases, and report results
• Participate in defect triage, testing meetings, and stand-ups; Provide defect and root cause insights
• Perform API/service testing and automation using tools like SOAP UI and Postman
• Collaborate with QA lead and teams to meet testing deadlines
• Conduct system integration, functional, regression, positive/negative, and accessibility testing
• Troubleshoot production issues and support retesting of fixes
• Analyze test results and provide recommendations to stakeholders
• Identify, communicate, and escalate risks and issues
• Actively support all phases of Agile SDLC
• Perform other duties as assigned
• Bachelor's degree
• 4+ years of hands-on experience with end-to-end testing of software/IT applications as a QA Analyst
• 2+ years of experience supporting a benefits management program's eligibility management processes
• Ability to understand and investigate the structure of various input and output data file formats such as JSON, XML, HTML, etc.
• Experience working with external applications - specifically in data integration testing
• Able to assist QA Lead in preparing and presenting daily and weekly testing status reports
• Ability to effectively communicate findings and discuss with both technical and non-technical sides of the business, articulating issues or needs in a clear and concise manner
• Ability to engage and discuss with architects/developers/SMEs, ask questions, and get the information required
• Hands-on experience with industry-standard testing supporting tools, including but not limited to, POSTMAN, SOAP UI, and JAWS
• Prior experience with any DB query tools such as pgAdmin4, SQL Developer, TOAD, or similar tools
• Advanced knowledge of Microsoft Office, SharePoint, and test management tools such as JIRA, ALM, or similar tools