Remote Accessibility Manager

Job Description

A healthcare client is seeking a Manager, Accessibility to lead and scale our accessibility practice across the full product suite. You will manage a team of accessibility specialists responsible for Section 508 compliance, WCAG conformance, and remediation efforts across our B2B SaaS healthcare products.

This role blends people leadership with program ownership. You'll be accountable for the maturity, velocity, and impact of our accessibility program - setting the vision, removing blockers for your team, and representing accessibility at the leadership level. You'll ensure that accessibility is not treated as an afterthought but is embedded into how the client designs, builds, and ships software.

What You'll Do

Team Leadership

• Manage, mentor, and grow a team of accessibility specialists, fostering a culture of collaboration, accountability, and continuous learning

• Set individual and team goals aligned with organizational accessibility objectives and conduct regular 1:1s

• Drive hiring and onboarding for accessibility roles as the team scales

• Ensure workload balance and prioritization across the team, accounting for product release cycles and audit timelines

• Bring applications into conformance with WCAG 2.2 AA standards to meet and exceed Section 508 requirements

• Establish and maintain a centralized compliance tracking framework with documented severity levels, ownership, and resolution timelines

• Define and report on program-level KPIs - remediation velocity, backlog trends, compliance posture

Cross-Functional Strategy

• Partner with engineering, design, QA, and product management leadership to embed accessibility requirements earlier in the development lifecycle

• Advise on accessibility implications of architectural decisions, design system changes, and third-party integrations

• Champion accessibility awareness across the organization through training programs, documentation, and internal advocacy

• Influence product roadmap planning to ensure accessibility work is appropriately resourced and prioritized

Process & Automation

• Drive the integration of automated accessibility testing into CI/CD pipelines in partnership with QA leadership

• Establish standards and review gates for how new features and components are evaluated for accessibility before release

• Continuously improve team processes, tooling, and documentation to increase efficiency and reduce rework

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 5+ years of experience in digital accessibility, including deep expertise in Section 508 compliance and WCAG guidelines

• 2+ years of direct people management experience, with a track record of building, developing, and retaining high-performing teams

• Experience managing or overseeing accessibility remediation efforts at scale across multiple products or platforms

• Strong familiarity with accessibility auditing tools and assistive technologies (e.g., axe, Deque, NVDA, JAWS, VoiceOver)

• Ability to understand and discuss front-end code (HTML, CSS, JavaScript/React or similar) in the context of accessibility barriers - you don't need to be a developer, but you need to bridge the gap between specialists and engineering teams

• Experience with compliance documentation, including VPATs and audit reporting

• Excellent communication and stakeholder management skills - you will represent the accessibility program to engineering leadership, product teams, and external partners - Background in software development or engineering management

• Experience in healthcare software or other highly regulated industries

• Familiarity with design systems and component libraries in enterprise SaaS contexts

• Relevant certifications such as CPACC, WAS, DHS Trusted Tester, or CPWA (IAAP)

• Experience building an accessibility program or center of excellence from the ground up