Applications Engineer - Medical

SCHOTT AG
Southbridge, MA

About us

Our Business Unit Lighting and Imaging offers smart solutions for light delivery and image transmission in demanding environments — from medical devices, industrial, and safety applications to aviation and automotive. With manufacturing sites in Europe and North America, and supported by SCHOTT’s global sales network, we are a leading supplier of high-quality fiber optic and LED components.

Your Contribution

  • Act as the primary technical point of contact for customers and Sales regarding OEM products, applications, and development needs.
  • Serve as technical expert for assigned product groups; ensure specifications, requirements, and use conditions are fully understood and documented.
  • Lead technical negotiations with customers, engaging as a peer and ensuring both technical and commercial alignment.
  • Own product specifications for assigned OEM and standardized components.
  • Evaluate feasibility of OEM inquiries; clarify technical questions with Technical Centers, Supply Chain Management, Product Management, Engineering, and Purchasing.
  • Propose technical solutions and provide cost estimations in support of quotations and commercial opportunities.
  • Lead or participate in customer-driven or strategic internal projects; coordinate prototype production, engineering samples, and technical evaluations.
  • Drive internal and external approvals for changes in specifications, materials, supplier processes, or production methods.
  • Perform competitive analysis and technology benchmarking to support product positioning and improvement.
  • Provide technical documentation, application notes, and training materials; ensure all materials are accurate and up-to-date.
  • Train Sales teams and, as needed, customers on new products, applications, and technologies.
  • Support the Quality Department in resolving internal and customer complaints, including guiding root cause analysis and corrective actions.
  • Contribute technical insights to global/regional product strategy, roadmap planning, and annual R&D activities.
  • Establish and maintain product files (including medical product files when applicable).
  • Ensure compliance with all Environmental, Health & Safety requirements.
  • Perform additional duties as assigned to support SBF Medical's goals.

Your Profile

  • Bachelor's degree in Engineering, Physics, Materials Science, or related technical discipline; Master's degree preferred.
  • 7+ years of experience in application engineering, product engineering, or technical customer support for medical, optical, or high-reliability components.
  • 10+ years of experience supporting medical device OEMs or optical/photonics customers preferred.
  • Strong experience with customer interaction, specification management, and technical communication.
  • Ability to interpret drawings, tolerances, and material/process requirements; hands-on lab and testing experience preferred.
  • Experience with cross-functional collaboration (Sales, Engineering, Product Management, Quality, Operations).
  • Excellent written/verbal communication, presentation skills, and problem-solving capability.
  • Experience supporting verification, validation, and application testing preferred.
  • Some familiarity with medical product standards, regulatory documentation expectations, and design control practices.
  • Experience with DOE, statistical tools, and structured problem-solving (e.g., 8D) preferred.
  • Experience in global, matrixed organizations preferred.
  • Must be able to read, write, and speak English
  • Effective verbal and written communication skills.
  • Self-motivated and results oriented.
  • Due to the nature of work performed at this facility, US Person status may be required.

Total Compensation (Salary + Bonus) Pay Range: $98,000-$147,000
Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience.

Your Benefits

At SCHOTT, you can expect a unique corporate culture where we emphasize equity, diversity, and inclusion. We know: motivated and committed employees are the precondition for the success of our company.

Please feel free to contact us

At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.

Posted 2026-02-27

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