Account Manager
Full Line Account Manager
Machine Solutions is the premier provider of advanced equipment and services for the medical device industry. The unified brands of MSI, PlasticWeld Systems, Steeger USA, Intec Automation, and Vante offer a full breadth of products to support customer needs and growth. The company has been instrumental in automating manual processes within minimally invasive device manufacturing operations, as well as in the broader medical device industry. By focusing on delivering quality and value, and by dedicating resources to our aftermarket team for technical service and process support, Machine Solutions provides superior customer experience.
The Full Line Account Manager is an experienced sales professional with demonstrated success in managing complex accounts, driving new business, and contributing to strategic initiatives. This position will be responsible for managing and growing sales across an assigned geographic territory. This is a field-based role requiring frequent travel to customer sites.
This position will have a strong technical sales background, an ability to manage complex accounts, and a passion for delivering value through a diverse technology offering. This position will serve as a strategic advisor to medical device manufacturing customers, effectively representing Machine Solutions' full suite of technologiesfrom braiding and coiling to lamination, thermal bonding, and balloon forming.
Essential duties and responsibilities include:
- Owns and executes a territory growth strategy aligned with company objectives.
- Develops and manages a robust pipeline of new and existing opportunities.
- Drives new product sales execution across all Machine Solutions platforms, ensuring early market penetration and adoption of innovative technologies.
- Meets or exceeds quarterly and annual revenue targets.
- Builds and maintains strong, long-term customer relationships across engineering, procurement, and executive levels.
- Conducts customer visits, product demos, and technical presentations.
- Serves as the primary point of contact for customers in the territory.
- Represents the full Machine Solutions product portfolio: MSI, Steeger, Vante, Alpine, Behm, PWS, and BW Tec.
- Understands and communicates value propositions for diverse manufacturing technologies.
- Collaborates with product management and applications engineering to support customer-specific solutions.
- Leverages knowledge of clinical product applications (e.g., balloon catheters, stents, delivery systems) to tailor solutions and effectively cross-sell complementary technologies.
- Maintains accurate and up-to-date records in CRM (e.g., Salesforce), including leads, activities, opportunities, and forecasts.
- Provides regular territory reports, funnel updates, and competitive insights.
- Coordinates closely with Applications Engineering, Inside Sales, Customer Service, and Marketing to deliver exceptional customer experience.
- Provides market feedback to support product development and marketing initiatives.
- Stays informed on market trends, customer developments, and competitor activity.
- Identifies and pursues opportunities to displace competitors and increase share of wallets.
Qualifications/Education and/or Experience:
- Bachelor's degree in Engineering, Business, Life Sciences, or related field.
- 35 years of technical sales experience, preferably in medical device or capital equipment industries.
- Prior experience selling to medical device OEMs or contract manufacturers (Preferred)
A Full Line Account Manager must be able to perform the duties of a Full Line Account Manager (Associate) satisfactorily.
Knowledge, Skills and Abilities:
- Strategic Selling & Account Planning: Proficient in sales strategies and account management. Advanced CRM proficiency and forecasting accuracy. Proven track record of exceeding sales quotas and managing large accounts.
- Territory Management: Proficient in managing geographic or market segments effectively.
- New Product Commercialization: Understanding the process of bringing new products to market, including catheter manufacturing processes, such as braiding, lamination, balloon forming, and thermal bonding.
- Clinical Insight & Application Selling: Strong clinical insight and ability to align solutions with customer needs.
- Problem Solving & Solution Selling: Proficient in identifying challenges and tailoring solutions to customer needs.
- Collaboration & Influence: Skills in working with others and driving consensus or action.
- Time Management & Prioritization: Proficient in organizing tasks and managing time effectively.
- Technical Aptitude: Skills in understanding and working with technical products or systems, including learning complex machinery and manufacturing processes.
- Customer-Centric Mindset: Strong ability to consistently prioritize customer needs and experiences.
- Results Orientation: Strong ability to stay focused on achieving outcomes and performance goals.
- Medical, Dental, Vision Insurance
- 401k Retirement Plan with Company matching
- Paid Time off and Paid Sick time
- Health savings and spending accounts
- Long-term & Short-term disability
- Life & AD Insurance
- Parental Leave
- Adoption & Fertility Benefits
- While performing the duties of this job, the employee is regularly required to sit for extended periods, particularly during meetings, travel, and computer work. Use hands and fingers to operate a computer keyboard, mouse, and telephone. Occasionally stand, walk, and reach with hands and arms. Speak and hear clearly in person and over the phone. The role may require occasional lifting of materials or equipment up to 20 pounds.
- This position operates in a professional office environment and routinely uses standard office equipment. The role may also involve working remotely or from client sites, requiring adaptability to various work settings. The noise level in the work environment is typically low to moderate. The position requires the ability to manage multiple priorities in a fast-paced, deadline-driven environment. If entering the manufacturing floor occasionally, this position will require adherence to safety protocols, including wearing appropriate personal protective equipment (PPE).
- Travel requirement: 50% within the assigned territory.
Benefits:
Physical Demands & Work Environment:
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Company: Machine Solutions, Inc.
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