Director of life

Director of Residence Life

1415
Boston, Massachusetts, United States

Description
The Student Affairs department seeks a Director of Residence Life to provide leadership and direction for the Office of Residence Life (ORL), and support an academically-oriented environment while maintaining living conditions which promote student growth and personal development.

Application
Review of applications will begin November 14, 2025, and continue until the position is filled. To apply for this position, please click here , complete the brief application process, and upload your resume and a position-specific cover letter. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895 or email mailto:[email protected] " href="" target="_blank" rel="noreferrer noopener" aria-label="Link [email protected]"> [email protected].

Departmental Leadership (65%)
• Responsible for daily operations of the Office of Residence Life (ORL) and overall management of residential buildings; in halls both on MCPHS' campus and shared with Colleges of the Fenway (COF) institutions
• Work collaboratively with University stakeholders to reach optimum housing occupancy levels and support a positive student experience
• Serve as the lead administrator of The Housing Director- Adirondack housing management software and lead all housing operational efforts for the department including housing placement, room selection, occupancy reporting, room changes, communication with shared buildings
• Coordinate planning, assessment, and evaluation of ORL programs, policies, procedures, and services to create and recommend a program that continues to enhance the residential experience
• Oversee all residence hall opening and closing procedures in conjunction with campus and COF partners to ensure a smooth and welcoming process for students and families
• Work closely with the Office of Access and Accommodation (OSAA) on residential accommodations
• Coordinate informational efforts regarding Off Campus Housing including workshops, portal management, and communication
• Oversee and manage residence life budgets and take the lead in developing the annual operating budgets and proposing capital requests by presenting the necessary research
• Develop strong working relationships with University and COF departments including Facilities and Public Safety to ensure community safety and facility concerns are addressed appropriately
• Assist the Office of Residence Life in training Resident Assistants on incident reports
• Participate in Administrator On-Call Duty Rotation (including weekends, after hours, break periods and holidays)
• Serve as direct supervisor for the Area Coordinators within Residence Life

Case Management for Students of Concern (15%)
• Serve as an active member of the student CARE Team with a caseload of students in crisis for the Boston campus providing support, solutions, and/or referrals
• Meet with students and provide support, solutions, and/or referrals as appropriate and serve as liaison to family members of students when appropriate.
• Promote advocacy and maintain sensitivity, understanding, and respect for all students

Administrative Leadership (20%)
• Serve as a member of the Housing Task Force, working closely with the Business Office, Admissions and Residence Life to achieve collective outcomes in support of recruitment and retention
• Alongside the Senior Associate Dean of Students (Boston), work with key University stakeholders regarding housing supply and demand
• Partner with the Office of Admission on new student housing assignments and collaborate on communication and move-in efforts
• Serve as a member of the Division of Student Affairs and attend and support training and professional development opportunities, and University wide programs like Open Houses, Accepted Student Days, Commencement and New Student Orientation.
• Serve as department representative on University-wide and COF committees
• Work in collaboration with the ORL on Worcester's campus in coordinating housing efforts, timelines, and operational platform management
• Other duties as assigned

Requirements
Required:
• Bachelor's degree required, Master's degree in higher education administration or related field strongly preferred
• Significant and progressive leadership experience in residence life, housing, or student affairs administration.
• Demonstrated strong track record in professional staff supervision, budget and facilities management, program development and assessment, and oversight of housing operations.
• Experience in student conduct, mediation, and crisis management
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external community members.
• Require an understanding of the educational, cultural and social needs of a domestic and international student community
• Demonstrate the ability to work individually and as a member of a professional team, establishing strong working relationships across campus constituencies
• Excellent leadership, communication, organizational and interpersonal skills
• Ability to manage multiple priorities and meet deadlines
• Ability to manage confidential materials and maintain confidentiality when working on specific task or projects
• A sense of urgency and ability to prioritize tasks and resources appropriately

Preferred:
• A master's degree is strongly preferred
• Experience working with undergraduate and graduate students
• Strong technical skills, including familiarity with higher education administrative and operational software such as Maxient, Adirondack, and Salesforce
• General understanding of FERPA and HIPPA
• Familiarity with the complexities of international student transitional needs

Physical Requirements:


• Ability to be mobile between buildings and office area
• Ability to be physically in attendance at designated worksite during schedule work hours.
• Work requires the ability to travel to other campuses when needed
• Nights and weekend work as needed

Applicants must be authorized to work for any employer in the U.S. MCPHS is unable to sponsor, or take over sponsorship of an employment Visa. MCPHS is also not an E-Verify institution.

About Us
Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world's top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health and life sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has more than 7000 students across campuses in Boston's Longwood Medical and Academic Area (LMA), downtown Worcester, MA and downtown Manchester, NH. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our core values of integrity, community, engagement, collaboration, support, and innovation.

We offer competitive salaries and excellent benefits that include a substantial contribution toward the cost of medical, vision, and dental insurance, generous time off, retirement and pension plans, and flexible work arrangements to support work/life balance for our employees while supporting the MCPHS strategic plan.

MCPHS is an equal opportunity employer dedicated to ensuring equal opportunity for all members of the University community. We aim to recruit, develop, and retain the most skilled faculty and staff. All qualified applicants will be considered for employment.

To apply, visit

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