Administrative Assistant
Job Description
Job Description
JOB TITLE: Administrative Assistant
DAYS/HOURS: M-F 8AM-4PM or 9AM-5PM
DURATION: Temp, possibly TH
Job description:
- Answer incoming calls and emails with professionalism and a customer‐first mindset
- Provide customer with invoice and backup documentation to verify for payment.
- Provide accurate information, resolve basic inquiries.
- Assist with order entry or account updates.
- Prepare customer‐facing materials such as confirmations, follow‐up emails, and service summaries
- Support internal teams by gathering information, tracking requests, and ensuring timely communication
- Handle confidential information with discretion and care
Required Skills & Qualifications
- Strong customer service orientation and a friendly, professional demeanor
- Some accounting experience preferred
- Excellent communication skills—clear, patient, and empathetic
- Ability to stay calm and helpful when handling questions or concerns
- Solid organizational and multitasking abilities
- Proficiency with Microsoft office, outlook and excel.
- Strong attention to detail and accuracy
- Ability to work independently while supporting a team environment
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