Optician (US) - Massachusetts

JOB DETAILS

Position Mission

We are seeking a US-Licensed Optician with American Board of Opticianry (ABO) Certification to join our online eyewear platform. Your primary responsibility will be to verify customer prescriptions, ensure compliance with United States optical health regulations, and provide expert oversight for the dispensing of prescription glasses online.

As part of the SmartBuyGlasses team, you’ll help deliver exceptional optical accuracy, personalized recommendations, and outstanding customer experiences — all while supporting innovation in online vision care.

Responsibilities

• Review and validate uploaded optical prescriptions submitted by customers (approx. 1.5 hours per day, at least 3 days per week including weekends).
• Verify that all prescriptions comply with U.S. optical health regulations and professional standards.
• Advise customers on lens types and technologies, including Transitions®, progressive, single-vision, and specialty lenses.
• Flag incomplete, expired, or questionable prescriptions and communicate follow-ups with customer support.
• Provide professional oversight for lens selection, measurements (e.g. PD), and optical corrections.
• Ensure that all prescription orders meet ANSI standards and guidelines for safe dispensing.
• Collaborate with the Customer Service and Product teams to resolve prescription-related queries.
• Stay current with optical regulations, emerging lens technologies, and best practices in the U.S. eyewear industry.

Qualifications

• Registered Optical Dispenser / Licensed Optician with active American Board of Opticianry (ABO) Certification.
• Minimum 1–2 years of experience in clinical optometry or optical dispensing (retail or online).
• Strong understanding of optical prescriptions, lens design, and measurement parameters.
• Excellent attention to detail, professional communication skills, and customer care orientation.
• Comfortable using digital tools, email, and cloud-based systems.
• Able to work independently in a remote environment.

Preferred (Nice to Have)

• Experience with e-commerce or tele-optometry platforms.
• Familiarity with practice management software and optical lab workflows.
• Experience with international prescriptions or global optical standards.
• Multistate licensure or understanding of state-specific optical requirements.

What’s in it for you?

• Flexible remote working hours and scheduling.
• Competitive compensation (per-verification or workload-based).
• Opportunity to help shape the future of online vision care in the United States.
• Work alongside a global, multicultural team passionate about innovation and optical excellence.
• Training on new lens technologies and digital tools.

COMPANY PROFILE

SmartBuyGlasses Group (Motion Global Ltd.) is one of the world’s leading designer eyewear e-retailers, with sites in more than 30 countries. With over 200 employees, we retail the world’s best eyewear brands, including Ray-Ban, Tom Ford, Gucci, and many more. SmartBuyGlasses has a young, international, entrepreneurial culture promoting fast career progression and self-development. Passionate and effective employees are usually promoted quickly to managerial positions, operating teams with high degrees of ownership.

Who are we?

We are the team members of SmartBuyGlasses, making something great. We are MoGos. MoGos is an acronym from our parent company, Motion Global. We are a truly multifaceted team from the four corners of the globe. Our dynamic personalities are our strength; our ambition is what drives us forward, and together, we are building a company that we can be truly proud of.

Our Core Values

We believe in the empowerment of the individual. We believe that everyone has the right to be who they want to be, achieve their ambitions, and live their dreams. We empower our team members by offering unique opportunities to build their skills and accelerate their careers. We give back to the communities where we operate. Most importantly, through our buy-one-give-one program, we drive positive change globally, one glass frame at a time.

SMART
MOGOs are outcome-driven. We begin with the end in mind, but we also know that the journey is just as important.

PASSIONATE
MOGOs are passionate about what they do. We believe in making a difference and building strong relationships with our peers.

ENTREPRENEURIAL
MOGOs not only come up with awesome ideas, we take ownership of them and push them forward.

COLLABORATIVE
As MOGOs, we know that our team is stronger than the sum of its parts. Together, we can achieve the impossible!

Kindly be advised that only candidates who have been shortlisted will be contacted for further proceedings. We encourage you to visit our website for additional job opportunities and career information.