Front Desk Customer Service Representative
Job Description
Job Description
Description:
Warmly greet Members and Guests and Physical Therapy patients.
* Answer phone calls in a friendly, helpful and timely manner
* Maintain excellent communication channels between Therapists, Patient/Clients and Main office
* Schedule Appointments, Pre-Screen Insurances, Collect co-payments as well as other administrative duties
* Respond to Patients concerns, suggestions and complaints in a timely, professional and consistent manner.
* Represent the Company in a positive and professional manner at all times.
* Maintain reception area in a clean and orderly fashion.
* Attend all meetings and training sessions as required.
* Exhibit awareness of and enthusiasm for all programs offered by Cape Cod Rehab and it's affiliated
Fitness facilities
Requirements:Computer literate, excel, data entry
* Medical office or other front desk experience
*Cooperative and friendly attitude.
- Ability to work 8am to 5pm Monday through Friday with some flexibility for earlier or later shifts
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