Residential Counselor (4262C)

Brockton Area Multi-Servi
Brockton, MA

Job Description

Job Description

28 hrs: Sat/Sun: 7a-3p and Wed/Thur: 9a-3p

Job Summary

Work in a home environment, helping individuals develop connections and meaningful relationships in their community. Support individuals with developing new skills so they can be independent, happy, and successful.

Company Commitment

BAMSI is in the business of bringing people and services together by building a team dedicated to enriching the lives of the children, families, and individuals we serve. We are committed to diversity, equity, inclusion, justice, and access for all. We embrace people of all cultures, socioeconomic backgrounds, gender identities, ages, and physical abilities. Our differences are what enable us to thrive. They are what define us. They are our greatest strengths.

Job Duties/Responsibilities

Direct Care

  1. Help individuals identify and develop interests and hobbies. Facilitate community relationships and friendships which align with individuals’ interests.
  2. Empower individuals to advocate, make decisions, and become more independent in their homes and communities.
  3. Assist individuals to complete personal care tasks, which include, but are not limited to toileting, showering/bathing, grooming, personal hygiene, assisting with mobility, repositioning, dressing, and range of motion exercises.
  4. Support individuals in the completion of Activities of Daily Living (ADL) tasks, which include but are not limited to cooking, cleaning, personal hygiene, shopping, and money management.
  5. Use supportive and adaptive, health-related protections/equipment as prescribed.
  6. Assist in the development and implementation of Individual Service Plans (ISP’s) including implementation of behavioral plans and medication treatment plans.
  7. Provide transportation for individuals to and from day programs, medical appointments, and other activities as required.
  8. Follow the Department of Public Health’s (DPH) Medication Administration Program (MAP) policies (when applicable), which include, but are not limited to training requirements, medication administration, medication security, and corresponding documentation.

Positive Behavior Supports & Community Connections

  1. Utilize Positive Behavior Supports (PBS) practices to create a thoughtful and supportive environment by ensuring activities, plans, and routines reflect the preferences, needs, and goals of individuals.
  2. Use integrated strategies to support personal strengths and assets of each individual served.
  3. Support individuals to make decisions across all environments to the greatest level of each person’s ability.
  4. Role model behavioral awareness through demonstrating and encouraging pro-social behaviors and maintaining appropriate professional boundaries with individuals served.
  5. Learn and utilize communication tools which include but are not limited to email, tablets, and letter boards, taking into consideration the method most suited to individual needs. Communicate in the preferred method and language of those you provide support.
  6. Promote healthy living and relationship building, supported through individualized social, spiritual, and recreational opportunities offered in membership, access, and integration in their communities.
  7. Assist with access to community, including transportation as needed, to individuals served to access community. Examples include but are not limited to transporting individuals served to and from day programs, work, medical appointments, to family and friends visits, and other recreation and leisure activities as assigned.

Communication, Documentation & Teamwork

  1. Contribute to creating an effective team environment by being solution oriented, communicating with others in a professional and respectful manner, and fostering a happy and strength-based culture.
  2. Document data throughout shifts, including but not limited to medication administration, community-based and skill building activities, and goal attainment.
  3. Ensure client safety and compliance with program standards for staff coverage, including assistance to the administrator on call whenever possible.
  4. Identify and communicate problems, concerns, or challenges to supervisors and follow funder reporting requirements.
  5. Demonstrate commitment to all individuals served and follow supervisors’ request to work in other nearby programs as needed and assist with staff coverage.
  6. Float to other programs to provide support when needed.
  7. Attend staff meetings, complete all required trainings, and follow all funder, state/federal, and BAMSI policy.

Please note this Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job or for their specific working location. Employees are responsible for performing all duties as assigned, including but not limited to duties specific to the program in which they work. Duties, responsibilities, and activities may change at any time with or without notice.

Job Requirements

To perform this position successfully, you must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

  • Knowledge of the theories, methods, procedures, and practices of working with individuals with developmental and/or physical disabilities.
  • Demonstrates proficiency in English, both in writing and verbally.
  • Demonstrates ability to conduct, review, and interpret assessments and medical treatments.
  • Ability to practice safe driving.
  • Interpersonal skills.
  • Ability to work within Microsoft Office products.

Education/Licensure Requirements

  • High school diploma or equivalency.
  • Certified Nursing Assistant, Associate’s degree, or Bachelor’s degree preferred.
  • Must possess a valid driver’s license in state of residence, a satisfactory driving record, and at least 3 years of driving experience. Ability to show proof of valid driver’s license upon hire and thereafter as requested. Employees must follow the standards set by BAMSI for good driving as outlined in the Safe Driver policy and must remain in compliance with the safe driving training.
  • In instances where employees are asked to use their own vehicle to drive/transport individuals served, the appropriate automobile insurance coverage on their vehicle will be required to be shown upon hire and annually maintained thereafter. In the event of an accident while operating the employee’s own vehicle, the employee’s automobile insurance would remain the primary insurance and BAMSI insurance would be secondary. Employee vehicles must also be in good working order and have valid documentation, including a valid inspection sticker and registration.
  • MAP certification within 6 months of hire

Physical Requirements

To successfully and safely perform all the duties outlined in this Job Description, employees will have to understand the physical requirements of the role and the environment in which they will work. The details listed below are representative of physical requirements and environmental factors to be taken into consideration for this role. This list offers the most common factors, which may vary based on the specific location and population in which the employee is working. An employee may request a written, definitive list of their physical requirements to be provided by the Human Resources Department at any time.

  • Ability to lift, push, pull, and maneuver up to 25 - 75 pounds. Lifting requirements will increase as the complexity of the residential home increases and depending on the specific needs of person served.
  • Ability to reach, bend, stand, sit, and walk.
  • Repetitive and substantial movements of the wrists, hands, and/or fingers.
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; reading.
  • Work effectively in a moderate to occasionally loud work environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

We at BAMSI appreciate your interest and consideration of roles in our organization.

BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities.

EEO is the Law

Reasonable Accommodations for Applying/Recruitment

Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs.

Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI’s application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI.

Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person’s behalf. Either call 508-484-7171 or, send letter to Talent Acquisition, 15 Christy's Dr, Brockton, MA

28hrs: Sat 3p-11p, Sun 7a-3p, Wed & Thurs 9a-3p
28
Posted 2026-07-05

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