INSTRUCTIONAL TECHNOLOGIST SIMULATION, School of Medicine, Dean's Office

Job Opportunity: Instructional Technologist, Simulation Technician Location: Boston University Chobanian & Avedisian School of Medicine (BU CAMED) Rod Hochman Family Clinical Skills Simulation Center (RHFCSSC) Position Type: Full-Time, In-Person Department: Medical Education Office/Health Sciences IT Reports To: Director of RHFCSSC Supervised by: Director of RHFCSSC and Director of Educational Media, Health Sciences IT About the Role: Are you interested in healthcare education or cutting-edge simulation technology? Are you an IT professional or healthcare professional wanting to expand your role and learn something new? Join our dynamic team at the BU Chobanian and Avedisian School of Medicine Rod Hochman Family Clinical Skills Simulation Center (RHCSSC) as an Instructional Technologist Simulation Technician. In this hands-on role, you'll support clinical training of students in the health professions, standardized patient encounters, and simulation operations that shape the next generation of healthcare professionals. Additionally, you will collaborate and train with the staff from Boston Medical Centers Solomont Simulation Center, a state-of-the-art training facility and affiliate partner to Boston University CAMED. Key Responsibilities: Technical Operations

• Operate and maintain simulation equipment, manikins, and AV systems.
• Troubleshoot and support digital media, streaming, and recording systems.
• Collaborate with vendors (e.g., Laerdal, Elevate) for system support and upgrades. Simulation Center Oversight.
• Guide students and faculty through clinical workflows.
• Manage standardized patient sessions and simulation logistics.
• Maintain inventory and ensure equipment readiness. Client Support & Customer Service.
• Assist faculty and students with clinical training and simulation-based learning.
• Support affiliated programs using clinical skills and simulation centers. Administrative Scheduling & Tracking/Reporting.
• Coordinate simulation activities using Elevate, 25Live, Microsoft Office Suite.
• Track student participation and support data collection for reporting. Communication & Collaboration.
• Develop and distribute communications to faculty, staff, and students.
• Respond to RHCSSC inquiries and maintain digital communications and the website.

Required Skills

Qualifications: Education & Experience:

• Associate degree or certificate in technology or a health-related field and/or 5 years of experience in related fields (for example, A/V or IT Tech, simulation, medical assistant, EMT)
• Bachelor's degree and/or more than 3 years of experience in related fields preferred •Experience in healthcare simulation or Certified Healthcare Simulation Operations Specialist (CHSOS) is a plus Skills & Abilities:
• Strong technical troubleshooting and AV/media skills.
• Proficiency in Microsoft Office and digital platforms.
• Excellent communication, time management, and teamwork.
• Willingness to learn about medical simulation and how to support medical education using simulators
• Ability to lift equipment and be adaptable to flex work schedule to cover the Centers operational needs.
• Why Join Us? Be part of a collaborative, innovative team advancing healthcare education.
• Work in a state-of-the-art simulation environment.
• Opportunities for professional development and training including tuition remission at Boston University.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.