Hybrid Development Representative Manager

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Bready * to make a change?

As a Manager for the Hybrid Development Representative (HDR) team, you will hire, develop, coach, and train a team of early career sales professionals. The purpose of the HDR team is to generate quality pipeline for our account executives through a blend of inbound and outbound outreach, while also serving as the talent bench for our SDR, BDR and ADR teams. The core focus of the HDR manager will be to hire, onboard and develop HDRs to transition into our dedicated XDR positions, as they’re promoted to account executives.

If you enjoy managing and building a team and are excited about helping restaurants modernize their businesses during these unprecedented times, then this is the role for you!

This role offers a fantastic opportunity to join the sales leadership team at Toast!

About this roll *: (Responsibilities)

• Focus on hiring to maintain headcount requirements across your team.
  • As the HDR role is expected to be a transitory role, you should expect your team to turnover every 2 to 3 months.
• Hire, onboard, enable, coach and manage a team of Hybrid Development Representatives (HDR) to exceed quota in a remote environment.
• Lead by example in demonstrating Toast’s core values and inspiring a culture of high performance, respect and fun.
• Manage day to day activities of HDR team including: live coaching, career and skill development, monitor productivity metrics to identify opportunities and risks, and ultimately drive results on activity, opportunity generation and revenue creation.
• Keep a tight focus on outcomes, impact, and productivity, and report results to senior growth sales and marketing leadership.
• Work closely with cross-functional partners in New Business, Enablement, Marketing, Growth Sales Leadership and Growth Account Executives to ensure proper alignment on pursuing the right areas for opportunity.

Do you have the right ingredients*? (Requirements)

• Management experience with a proven track record of hiring, retaining and developing individuals and team is a plus
• Experience working in and building inside sales teams that drive opportunities and revenue.
• An ability to adapt amidst rapid growth and change.
• Experience achieving and exceeding goals (as individual or manager) and building and managing key metrics for a sales organization.
• Self motivated, creative, empathetic, flexible with the ability to perform well under pressure.

Special Sauce: (nonessential skills, nice to have)

• Proficient in CRM systems (Salesforce)

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at

• Bread puns encouraged but not required

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.

Total Targeted Cash

$129,000—$206,000 USD

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out:

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.