R
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
- Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
- Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
- Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
- Conduct administrative functions as necessary.
- Other job duties as assigned.
Recommended Jobs
Journeyman Industrial Electrician (Chicopee)
Industrial Electrician Our client is seeking a dynamic industrial electrician to join their team! The company is synonymous with excellence in quality, dependability, and customer service. They are …
Extremely High Paying Occupational Therapist Position With Great Team!
Occupational Therapist -High Paying Contract EXTREMELY COMPETITIVE RATES ( Highest Rates) Guaranteed Hours Supportive experienced team We are seeking an experienced Occupational Therapist t…
Junior Apparel Designer
We're hiring: Junior Apparel Designer &##128205; Somerville, MA (Hybrid – 2+ days/week in office) Janji is seeking a Junior Apparel Designer to join our product team and help bring innovative,…
Sr. Software Engineer I
Job Description Job Description Company Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it mean…
Nail Technician
Job Description Job Description NAIL TECHNICIAN This position is responsible for performing professional nail, hand and foot treatments. SPECIFIC DUTIES AND RESPONSIBILITIES: Discuss nail …
Yard / Shop Assistant
Summary: Caracas Construction Corp. is seeking to add a full-time Yard/Shop Assistant to assist with a variety of tasks and errands as needed. The ideal candidate will have effective communication s…
CVR
Job Description Job Description Job Title: CVR Clerk Summary Processes car deals. Verifies costs for the accounting department, including the costs of reconditioning and equipment ad…
Service Manager
Job Description Job Description Summary Landry's Bicycles Needham is now hiring for the position of Service Manager. This position is your opportunity to share your knowledge and passion for…
Associate, People & Culture
Job Description Job Description You could start your People Operations career anywhere. Why join Jerry.ai ? Your car and your home are the two most expensive things you’ll ever own — and the h…
Organ Machine Perfusion Specialist (Technician, EMT, Paramedic level)
Job Description Job Description Company Description Come join our team and become part of what the Boston Globe has recognized as one of the Top 100 Women-Led Businesses in Massachusetts 201…