General Manager
Job Description
Job Description
Company Overview:
Taste Buds Kitchen has taken the country by storm with a refreshingly simple concept. We provide culinary entertainment to kids, families, and adults in a fun, beautiful, and state-of-the-art Kitchen Studio. Kids ages 2 to teen love our hands-on cooking classes, camps, birthday parties, and field trips. Adults love our BYOB date night cooking classes, birthday parties, bachelorettes, showers, and corporate events. Our innovative programs are as entertaining as they are educational! We always strive to engage and delight our guests.
- Competitive pay
- Performance-based bonus
- Tips
- Health Insurance
- Unlimited Paid Time Off
- Sick Leave
We are looking for a General Manager to play a critical role in the success of Taste Buds Kitchen! You will have the skills and experience to drive sales, manage the day-to-day operations and staff in our Kitchen, create an exceptional client experience and be a natural leader. This is the perfect opportunity to interact with clients on a daily basis to create a supportive and meaningful community. General Manager Responsibilities:
- Open availability is required, including nights and weekends. Taste Buds Kitchen hosts events 7-days a week.
- Instruct Classes (as needed) - Instruct cooking classes, camps and parties for ages 2-99. Engage and teach guests about various cooking/baking skills related to the class menu. Interact with all guests to ensure customer satisfaction. Be the perfect example and role model of what is expected of a Culinary Instructor. As part of your training, you will learn all aspects of event operations.
- Customer Service - Ensure all clients have a great experience
- Quality Control - Ensure that all classes, staff, and facilities are meeting Taste Buds Kitchen standards.
- Human Resources - Assist in/responsible for, hiring, training, managing, scheduling, and developing the employee team. Act as an emergency substitute if an employee cannot attend their shift.
- Operations - Ensure all company policies, systems, and laws are followed and ensure that all classes, staff, and facilities are meeting Taste Buds Kitchen standards. Improve and streamline systems for efficiency.
- Admin/Sales - Assist in responding to sales inquiries from clients and bookings to find the right fit for our clients and meet sales goals.
- Marketing - Implement marketing campaigns. Provide feedback and ideas on current marketing strategies. Maintain a positive social media presence.
- Finance - Track and meet monthly sales goals. Monitor employee hours, scheduling, and payroll. Cost and spending management
- Facility - Maintaining high cleanliness & branding standards in the kitchen.
- Great leader capable of recruiting and training staff as well as managing and maintaining a motivated team
- Comfortable with a range of cooking techniques. Formal culinary education or equivalent experience a plus.
- Experience working with people of all ages
- Experience working in an events business
- 1-3 years experience in a management position
- Strong customer service skills. A business or management degree is a plus
- Must enjoy the atmosphere of a small business
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