Warehouse & Administrative Assistant

The Academy
Massachusetts

About Academy Solutions

Academy Solutions supports schools, educators, and family-focused organizations by handling the behind-the-scenes work that helps meaningful programs run smoothly.

We're a people-first, values-driven company. We care about doing things right, supporting each other, and building systems that last. If you like work that actually matters — and a team that treats people like people — you'll fit right in.

About the Role

This is a hybrid role for someone who likes variety and doesn't want to be stuck doing the same thing every day.

You'll split your time between:

  • on-site fulfillment work (packing, shipping, hands-on tasks), and

  • administrative / client support work (email, orders, organization, coordination)

Some days you'll be in the warehouse. Other days you'll be working remotely on a laptop. Occasionally, you may visit local clients to help with setup or coordination.

If you're organized, reliable, and comfortable switching between physical and computer-based work, this role is a great fit.

What You'll Be Doing

On-Site Fulfillment

  • Pick, pack, and prep orders accurately

  • Help with kit assembly and special projects

  • Keep workspaces organized and efficient

  • Assist with inventory receiving and staging

  • Flag issues early so they don't become problems

Administrative & Client Support

  • Respond to assigned inboxes using clear guidelines

  • Enter orders from purchase orders or emails

  • Help with billing paperwork and tracking

  • Support scheduling, file organization, and recurring admin tasks

  • Assist internal teams with day-to-day support

What We're Looking For

You don't need a perfect resume — we're more interested in how you work.

We're looking for someone who:

  • Pays attention to details and follows through

  • Is comfortable using email, spreadsheets, and basic software

  • Can switch between hands-on work and desk work

  • Shows up on time and communicates clearly

  • Is comfortable lifting boxes (up to ~50 lbs) on warehouse days

Experience in warehouse, fulfillment, admin, or customer support roles is helpful — but we're happy to train the right person.

Why People Like Working Here

  • Work that supports schools and education programs

  • A role with variety (no boring “same thing forever” days)

  • Clear expectations and supportive leadership

  • Room to grow as the company grows

  • A culture that values people, not just productivity

This role can grow over time into fulfillment leadership, client support roles, or other operational paths — depending on your interests and strengths.

Physical Requirements

This role includes hands-on warehouse work. Candidates must be able to:

  • Lift and move boxes up to approximately 50 lbs

  • Stand, bend, and move throughout the warehouse during on-site shifts

  • Work safely around packing stations and inventory areas

Posted 2026-02-01

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