Customer Support Representative
Our client, a customer service company, is looking for a dedicated Customer Support Representative to join their team. This part-time role provides an excellent opportunity for individuals looking to start or enhance their careers in customer support. Representatives will engage with customers through various channels to offer assistance, resolve inquiries, and ensure a positive experience.
The ideal candidate will demonstrate strong communication skills and a passion for helping people. You will be responsible for handling customer inquiries effectively while maintaining high-quality service standards. This position is fully remote but requires candidates to be based in Boston, Massachusetts.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Provide accurate and timely information to customers
- Resolve customer complaints and escalate issues as necessary
- Maintain customer records and document interactions in the CRM
- Assist with product information and technical support
- Participate in training sessions to stay updated on product changes
Requirements
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Ability to work independently and as part of a team
- Familiarity with customer service software is a plus
- Must be detail-oriented and organized
- Availability to work evenings and weekends as needed
Benefits
- Flexible work hours to accommodate personal schedules
- Comprehensive training and development opportunities
- Work from home setup with required equipment provided
- Opportunities for career advancement within the company
- Employee discounts on products and services
- Supportive team environment focused on collaboration
Job Type: Part-Time | Work Type: Remote | Industry: Customer Service | Experience: Entry
Recommended Jobs
ADU Partnership Specialist - Weekend Home Tours
ATTENTION SALES PROFESSIONALS: $30/Hour Weekend Gig That Actually Makes Sense Location: South Shore, MA Schedule: Saturdays & Sundays, 10 AM - 2 PM (6-8 hours/weekend) Pay: $30/…
Airport Vending Services Associate
Merchandiser – Boston Logan International Airport Pay: $20.50/hr + $50 Monthly Phone Credit Hours: Part-Time, 6:00 AM – 12:30 PM, 4–5 shifts per week (including weekends) Location: Logan In…
Research Associate, Analytical Development
The Role: Joining Moderna means advancing mRNA science to transform medicine. Work with exceptional global teams on a broad pipeline and build a career that makes a real difference for patients. …
Product Manager
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around th…
Relationship Banker, Falmouth, MA
Relationship Banker, Falmouth, MA Falmouth, Massachusetts, Town of Falmouth, Massachusetts Job ID Req1562308 Category Banker Date posted 04/07/2026 It Starts Her…
CT Technologist
Job Responsibilities: ~ Min 1 year Experience as CT Technologist ; Skills: ~ Active CT Technologist certification need ; Education/Experience: ~ BLS , Covid, High school ;
High School: Special Education Lead Teacher - Greater Boston (2026-2027)
Job Description Job Description Company Description Our Mission Together with our families and communities, we create joyful and identity-affirming schools where students achieve excellen…
Large Loss Property Field Claims Adjuster (Massachusetts/Connecticut/Rhode Island)
Job Description Summary Lead level role that investigates and maintains highly complex property claims. Determine liability, secure information, reviews coverages, arrange appraisals, and settl…
Line Cook
Job Description Job Description We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment wher…
Early Childhood Soccer Instructor
The Position: We are looking to hire an energetic and fun-loving Sports Instructor who will lead our children in fun and educational activities while ensuring safety for all. Our ideal candidate h…