Team Leader
Team Leader
The team leader is responsible for supporting the management team by demonstrating a selling behavior. The team leader is responsible for supporting team members with daily operations, processes, and tasks as needed and overseeing the floor leadership. The team leader supports the promotion of a positive work environment and the development of team members.
Essential functions:
Assist the store manager/assistant store manager with daily operations, processes, and tasks as needed
Support sales and service to customers and resolve issues
Maintain, recover, and display merchandise according to standards
Provide excellent customer service and resolve issues
Oversee all methods of loss prevention and monitor all methods of product protection
Assist the store manager/assistant store manager in maintaining control of the companys standards for fashion, color, and quality
Assist with training new sales associates
Ability to work flexible hours including nights, weekends, and holidays
Requirements:
High school diploma or equivalent required; bachelors degree preferred
Minimum of 1-2 years of experience in a retail environment or related field
High level of integrity
Excellent customer service skills and ability to handle difficult situations
Demonstrated proficiency in using personal computer and software applications
Environmental demands:
Constant standing, walking, bending, kneeling, squatting, twisting, gripping, and lifting up to 55 lbs
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