Team member
Location: Burlington Mall, MA
Type: Part-Time / Full-Time
Start Date: End of October/Early November
About CatchMania
CatchMania is the ultimate claw-machine arcade experience — where fun meets excitement! From plushies to premium prizes, we bring the thrill of the catch to everyone who walks through our doors.
Position Overview
We’re looking for enthusiastic, reliable, and friendly team members to join our CatchMania crew! As a Team Member, you’ll help create an awesome experience for guests — from keeping the arcade floor buzzing with energy to maintaining machines, managing prizes, and ensuring every player leaves with a smile.
What You’ll Do
- Greet and assist customers with a positive, upbeat attitude
- Help guests understand how to play and win prizes
- Monitor and restock machines, tokens, and prize displays
- Handle cash and digital transactions accurately
- Keep the arcade clean, organized, and safe
- Support event days, promotions, and social media moments (we love sharing the fun!)
- Troubleshoot minor machine issues and report maintenance needs
- Be part of a team that delivers great energy every day
Who You Are
- Friendly, energetic, and customer-focused
- A great communicator and problem-solver
- Responsible and punctual
- Comfortable working in a fast-paced, fun environment
Bonus Points
- Prior experience in customer service, retail, or entertainment
- Interest in arcade games, claw machines, or gaming culture
- Social media savvy or creative mindset
Please send your resume to: [email protected]
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
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