General Director, Life Underwriting

Manulife
Massachusetts

This is a remote role open to any location in continental US

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see - and discover that better can take you anywhere you want to go.

The General Director is a people leader. The incumbent will also take the lead on high scope and complex Underwriting department projects.

Position Responsibilities:

  • Manage multiple MSUDs and their team.

  • Ensure departmental efficiency and overall management of the department.

  • Strong knowledge around red flags in order to identify potential fraud, poor sales practices.

  • Expert technical UW skills to act as a resource.

  • Expert reinsurance skills.

  • Ensure departmental and company controls are being followed and maintained.

  • Knowledge of Human Resource practices.

  • Expert resource for other departments of the company.

  • Manage all aspects of potentially unlimited total line in close association with reinsurers.

  • Select and classify risk according to company philosophy and standards.

  • Participate in and provide a leadership resource for projects in the Underwriting Department.

  • Be an information resource for underwriters at all levels.

  • Combine appropriate attention to established standards of turnaround with higher level of service and professionalism.

  • Analyze and interpret medical, non-medical, and financial information.

  • Make decisions within approval limits.

  • Ensure that complete and appropriate underwriting requirements are completed while at the same time practicing effective expense management.

  • Management of reinsurance process to ensure maximum capacity while avoiding reinsurance "gridlock".

  • Management/control of diversification process as "lead" underwriter on very largest of cases.

  • Manage referral/consultation process to ensure that timely and accurate decisions are provided.

  • Manage mortality on preferred block of business, through flex guidelines to ensure pricing/mortality expectations are met.

  • Ensure consistency and adherence to established departmental guidelines though referral process.

  • Actively participate in the development, implementation and management of New Business initiatives.

  • Actively participate in the ongoing training and professional development of underwriting team.

  • Act as resource/mentor to other members of the underwriting team, particularly at the consultant level.

  • Champion appeals and business decisions in concert with the Chief Underwriter.

  • Maintain positive and effective relationships with internal and external partners.

Required Qualifications:

  • Post-secondary education or equivalent work experience.

  • Minimum 15 years underwriting experience.

  • Expert knowledge and understanding of medical, non-medical and financial underwriting principles and practices.

  • In depth knowledge of unique estate, business and insurance planning tools and techniques.

  • In depth/current knowledge of political, economic, financial and legislative events which may impact client needs.

  • Expert knowledge of company's insurance product portfolio and ability to marry that knowledge with an understanding of producer/client need.

  • Expert knowledge of reinsurance, marketplace treaties, agreements and available capacity.

  • Exceptional priority management with ability to work effectively under deadlines, balance published service times with appropriate customer.

  • Strong organizational, analytical and problem-solving skills.

  • Effective presentation skills.

  • Strong written and verbal communication skills.

  • Strong customer service orientation.

  • Knowledge of and ability to apply project management skills.

  • Expert knowledge of insurance contract law and state legislative requirements as they relate to the underwriting and issue of insurance contracts.

  • High level understanding of product pricing principals.

  • Balance appropriate attention to expense management against the need to secure sufficient and appropriate underwriting information to make the best decision for the client and the company.

  • Actively assist field personnel in positioning the Company as the lead underwriter in the market.

  • Actively pursue opportunities for development of self and team.

  • Develop and maintain effective working relationships with all field personnel and reinsurers.

  • Keep current and up to date with the changing compliance and insurance regulatory environment.

  • Keep current and up to date with changes in estate/insurance planning strategies.

  • Identify departmental problems, recommend solutions and assist in implementation of change including manual updates.

Preferred Qualifications:

  • Applicable underwriting and insurance designations preferred.

Working Conditions :

  • Some travel

  • Concentration

  • Visual

  • Exposure to Weather

When you join our team:

  • We'll empower you to learn and grow the career you want.

  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we'll support you in shaping the future you want to see.

#LI-Remote

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [email protected] .

Ubicación principal

Estados Unidos,- Massachusetts Remoto a tiempo completo

Modalidades de Trabajo

Remoto

Se prevé que el rango salarial esté entre

$128,550.00 USD - $222,820.00 USD

Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con [email protected] para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.

Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.

Conozca sus derechos (

Permiso Familiar y Médico

Ley de Protección del Empleado contra el Examen Poligráfico (

Derecho al Trabajo

Verificación Electrónica (E- Verify **)

Transparencia Salarial (%20English\ formattedESQA508c.pdf)**

Company: John Hancock Life Insurance Company (U.S.A.)

Posted 2026-01-11

Recommended Jobs

Part-time Periodontist needed in Greenfield, MA

Columbia Healthcare
Greenfield, MA

About the Practice This privately rooted practice—serving the community for more than five decades —operates within a well-organized regional support network that provides administrative, operati…

View Details
Posted 2026-01-07

Distribution Supervisor

Boston Scientific
Quincy, MA

Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’…

View Details
Posted 2025-12-24

Payroll Specialist

Vaco
Hanover, MA

We are seeking a detail-oriented and experienced Payroll Specialist to join our client's team onsite. This role is responsible for processing multi-state payroll in compliance with federal, state, an…

View Details
Posted 2026-01-10

Accounts Payable Associate

Elevation3d
Shrewsbury, MA

Description Elevation3D is a fast-paced, creative, and highly collaborative experiential marketing company that designs and builds immersive brand experiences. We work with well-known brands, bringi…

View Details
Posted 2025-11-25

Room Service Attendant , University, Per Diem

UMass Memorial Health
Worcester, MA

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Ra…

View Details
Posted 2026-01-11

Surgical Technician (Part time Day shift) Sign on Bonus available

Boston Medical Center
Cambridge, MA

Be part of the BMC Brighton team dedicated to advancing diagnostic excellence and improving patient outcomes. As a member of the surgical team, the surgical technician provides patient care during su…

View Details
Posted 2025-12-30

Ghost City | Boston

Walking Tours
Boston, MA

Now Hiring: Ghost City Tours Ambassadors Do you have a passion for storytelling? Got a ghostly tale (or two) up your sleeve? Ever been told you're a natural entertainer? If you answered yes,…

View Details
Posted 2026-01-01

Operating Room Registered Nurse

MRINetwork Jobs
Worcester, MA

Operating Room Registered Nurse (OR RN) &##128205; Worcester, MA   Step into a fast-paced surgical environment where precision, teamwork, and clinical excellence come together. If you're an …

View Details
Posted 2026-01-12

Maintenance Mechanic

Primo Brands
Framingham, MA

Primo Brands Inc., a pioneer in consumer goods with a flair for innovation, is seeking a skilled Maintenance Mechanic to join our dynamic team. This role is vital for ensuring the continuous efficienc…

View Details
Posted 2026-01-11

Union Field Supervisor

Boston, MA

SEIU Local 32BJ Union Field Supervisor Based in Boston, MA ABOUT US: At the forefront of building the nation’s labor movement, 32BJ SEIU is changing the narrative around important soci…

View Details
Posted 2025-09-01