Business Analyst

The Role
Do you want to make a difference and be part of a highly collaborative, cross-functional team within our Enterprise Technology business unit committed to enhancing and digitizing Fidelity’s operating ecosystem?


We are looking for a business analyst who will play a pivotal role helping define and support the future servicing technology ecosystem for Fidelity. This role sits within the ET Business Architecture Domain, which design business operating model and define technologies to help Fidelity move towards a future state in which digital is encouraged over paper, client interactions are digitized and automated, and operating associates focus on high value work.


Operating in a fast-paced environment and in close collaboration with business and technology partners, this role will collect and analyze data and requirements to drive solution delivery. This role will play a crucial role in project team delivery, tasked with preparing, conducting, and synthesizing SME interviews.
Other responsibilities include designing and drafting presentations and other deliverables to ensure successful project delivery.



The Expertise and Skills You Bring

• Bachelor’s degree in business administration, management information systems, engineering, or other technical discipline
• Proven success with substantial contributions on projects specific to reducing manual work, digital transformation, or E2E process transformation
• Excellent verbal & written communication skills, and the ability to interact professionally with a diverse group, including executives, managers, subject matter specialists and matrixed teams.
• Proven problem-solving expertise as well as owning outcomes.
• Ability to analyze data and business processes, identify pain points, and form/test hypotheses.
• Strong working knowledge of MS Office (PowerPoint, Word, and Excel).
• Passion for ambiguous problems without easy solutions.
• Interest and ability to quickly adapt and learn new functional areas and business processes.
• Proven track record of working on projects that achieve tangible results.
• Strong organizational skills and a proactive, creative, and collaborative approach to solving strategic business issues.
• Ability to think strategically and build positive relationships with business partners.

The Team
You will work within ET Business Architecture Center of Excellence alongside team members and business partners with a diverse mix of backgrounds and experience. We work in a highly matrixed operating environment, aligned within the Firm’s Agile operating model and working with key business partners.


The hourly pay rate range for this position is $60-74 per hour.


Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors



Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.


Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations.


Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.


For information about working at Fidelity TalentSource, visit FTSJobs.com.


Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at [email protected] if you would like to request an accommodation.