Human Resources Manager

Job Description

Job Description

Human Resources Manager

Holyoke, MA
$30–$34/hour
Full-Time

Position Overview

We are seeking an experienced Human Resources Manager / Senior HR Generalist to join our team in Holyoke, MA. This role is ideal for a hands-on HR professional who thrives in a fast-paced, compliance-driven environment and is comfortable managing the full scope of HR operations.

This is a true generalist role with broad responsibility across employee relations, compliance, benefits, talent acquisition, and HR operations. The ideal candidate brings strong experience handling disciplinary actions, employee relations issues, and HRIS systems (ADP preferred) .

Key Responsibilities

• Manage day-to-day HR operations across multiple functional areas, including:

  • Employee relations
  • Benefits administration
  • Recruiting & onboarding
  • Performance management
  • Compliance & HR audits

• Serve as a trusted advisor to leadership on:

  • Employee relations matters (disciplinary actions, terminations, investigations)
  • HR policies and best practices

• Lead and support employee investigations and recommend appropriate actions

• Oversee and administer:

  • FMLA, leaves of absence, and workers’ compensation
  • Benefits programs and annual open enrollment
  • OSHA and workplace safety compliance

• Manage and maintain HRIS systems (ADP preferred), including:

  • Employee data
  • Reporting and analytics
  • Documentation compliance

• Generate and analyze HR metrics to support organizational decision-making

• Develop and deliver training programs, including compliance and policy training

• Ensure legal compliance with federal, state, and local employment laws

• Support or supervise HR staff (if applicable), providing mentorship and guidance

Required Qualifications

• 3+ years of experience in a true HR Generalist or HR Manager role
• Demonstrated experience handling:
  • Employee relations issues
  • Disciplinary actions, terminations, and investigations
• Hands-on experience with HRIS systems (ADP preferred)
• Strong knowledge of:
  • FLSA, ADA, Title VII, ERISA, and other employment laws
• Experience with payroll, benefits administration, and compliance
• Proven ability to manage multiple priorities in a fast-paced environment
• Strong communication, problem-solving, and organizational skills

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business, or related field
• SHRM-CP, SHRM-SCP, or PHR certification
• Experience in healthcare, behavioral health, or highly regulated environments
• Previous supervisory or leadership experience

...Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP