Associate Director of Account Management

Mondo
Boston, MA
Apply now: Associate Director, Account Management location is Boston, MA. The start date is ASAP for this full-time permanent position

Job Title : Associate Director, Account Management
Location-Type: Boston, MA Onsite 2-4x a month
Start Date Is: ASAP
Duration: FTE Permanent
Compensation Range: $120-145K

Job Description:

Must Haves

  • 7 years of performance marketing experience

  • Agency experience

  • Direct People Management experience || This role will have 2 SR Manager direct reports, who each have 3-4 Account Managers reporting to them

  • Hands-on managing 2-3 Client accounts oversight of Direct Reports accounts

  • Need operator experience – hands-on, in-platform experience – launching campaigns, building strategy, QA decks for the team.

  • Can be an operator in the following 3 areas:

    • (Priority) Paid Search/Social – Google Analytics, Google Ads, Facebook, Amazon, etc

    • Email Automation: SFDC, Marketo, Hubspot, Eloqua, etc

    • CMS –WordPress, Drupal, Sitecore, etc

  • Utilization, ability to prioritize work based on ROI, Request Volume, etc

  • Experience working and assigned tasks through a PM role

  • Experience working with Enterprise, large & complex clients, ok to have a mix of client size

  • Ability to work in a hands-on, fast-paced agency, nimble, able to pivot and not too siloed in one focus area

  • Soft Skills: Polished, high EQ, can read a room. Good communicator, confident, strong ability to build rapport, lead conversations, client retention, long-term career stability, a mix of strategic while still being tactical. Hungry and action-oriented

Like to Haves

  • B2B experience

  • E-commerce experience

Industry

  • Agency experience

Team Structure –

  • Report to Director

  • 2 Direct reports, with an additional 8 under them, overseeing a team of 10

  • Working cross-functionally with internal teams

  • Work and manage clients directly

Benefits Overview:

  • Healthcare Coverage
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
  • Virtual Access to Doctors and Therapists
  • 401k with 4% employer match
  • PTO
  • Personal Learning & Professional Development
  • Life Insurance, Short Term Disability & Parental Leave
  • Commuter Benefits
  • Performance Review and Career Progression

Posted 2025-12-09

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