Logistics Analyst
- Manage and execute day-to-day transportation operations, ensuring timely execution, accuracy, and consistent follow-through across assigned deliverables.
- Serve as a key user and functional resource for the Transportation Management System (TMS), supporting ongoing maintenance, data integrity, process improvements, and user training, while escalating issues and enhancement needs as appropriate.
- Partner closely with internal teams (Customer Operations, Planning, Procurement, Finance, Sales) and external partners (carriers, brokers, TMS providers) to support transportation execution and issue resolution.
- Triage and address transportation issues in real time by identifying root causes, implementing corrective actions within scope, and communicating status updates through resolution.
- Support transportation analytics and reporting by developing, maintaining, and reviewing KPIs related to cost, service, carrier performance, and compliance.
- Prepare materials, analysis, and updates to support cross-functional presentations and discussions, ensuring accuracy, readiness, and clear communication.
- Support carrier performance reviews and business reviews by preparing data, tracking actions, and following up on improvement initiatives.
- Assist with transportation bid events, carrier onboarding, and contract coordination in partnership with Procurement and Legal.
- Identify and support cost-saving and service improvement opportunities through data analysis and execution, maintaining alignment with service expectations.
- Partner with Supply Chain teams to document processes, develop SOPs, and support the implementation of repeatable operating rhythms.
- Apply disciplined project execution practices, including tracking timelines, milestones, risks, and proactive communication to stakeholders.
- Perform ad hoc analysis and special projects as assigned.
- Demonstrates ownership of assigned work through consistent follow-through, effective prioritization, and execution with guidance as needed.
- Strong understanding of transportation operations and broader Supply Chain interdependencies, including key performance metrics such as cost-per-cwt, on-time delivery, and carrier performance.
- Highly organized and execution-focused, able to manage multiple workstreams, maintain disciplined timelines, and come prepared to support and contribute meaningfully to meetings, presentations, and training sessions.
- Proactive problem solver who can triage issues in real time, identify root causes, implement corrective actions within scope, and keep stakeholders informed through resolution.
- Collaborative and relationship-oriented, building effective partnerships with internal teams (Customer Operations, Planning, Procurement, Finance, Sales) and external partners (carriers, brokers, TMS providers).
- Comfortable working cross-functionally and independently within defined priorities, exercising sound judgment and making timely decisions aligned with business objectives and policy guidelines, with guidance as appropriate.
- Clear, professional communicator with strong verbal, written, and presentation skills, capable of explaining data, sharing updates, and supporting training and change initiatives.
- Data-driven and analytical, able to uncover insights, evaluate trade-offs, and translate analysis into practical, actionable solutions.
- Continuous improvement–minded, willing to question existing processes, identify inefficiencies, and contribute to better ways of working that improve service, cost, and reliability.
- Bachelor’s degree in Business, Supply Chain, Logistics, or a related field (preferred).
- 3–5 years of experience in transportation, logistics, or supply chain roles, with exposure to operational execution and cross-functional collaboration.
- Strong working knowledge of Transportation Management Systems (TMS) and transportation processes.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint, with the ability to analyze data and communicate insights effectively.
- Working knowledge of Infor ERP or similar enterprise systems (preferred).
- Experience supporting the development and maintenance of KPIs, dashboards, and performance reporting related to cost, service, and carrier performance.
- Demonstrated ability to support and contribute to projects, meetings, and cross-functional initiatives, taking ownership of assigned workstreams with guidance as needed.
- Familiarity with process improvement methodologies (Lean, Six Sigma, or similar) is a plus.
- Organization with a bold, clear purpose & vision for the future
- Inclusive Culture: Be a part of an inclusive workplace where you not only belong but also have the opportunity to be the best version of yourself
- Passionate Community: You are encouraged to have a voice, share your opinions, and have individual impact on the success of the business
- Hybrid work model: Flexible & collaborative work environment to maximize well-being & success
- Paid Time Off and Holidays: Enjoy time away from the office to rest and recharge
- Paid Volunteer Time Off: 40 hours of paid volunteer time for all non-union employees
- Development & Advancement: Access to LinkedIn Learning as well as both formal and informal opportunities to develop and grow your career
- Compensation Package Consisting of Competitive Base Salary and Annual Incentive Plan (Bonus)
- 401K plan with Generous Company Match
- Flexible Benefits from your first day: Choose the benefits that meet your needs and preferences o Health, Dental & Vision Insurance o Health Savings Accounts o Life and accident insurance o Employee Assistance Programs o Tuition reimbursement program o Additional benefits available through Perks at Work
- Paid parental (and adoption) leave – Available after 12 months of employment
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