Administrative Service Coordinator
Job Description
Job Description
We are looking for a dependable Administrative Service Coordinator to support daily service operations for an organization in Bedford, Massachusetts. This is a Contract position that requires a detail-oriented, customer-focused individual who enjoys keeping schedules organized, handling inbound communication, and maintaining accurate administrative records. The ideal candidate is eager to learn through onsite training and can help create a smooth experience for both customers and internal team members.
Responsibilities:
• Coordinate daily administrative activities to support service operations and keep workflows organized and on schedule.
• Answer incoming calls courteously, assist customers with routine inquiries, and direct requests to the appropriate team members.
• Maintain calendars, arrange appointments, and schedule service-related activities to support efficient field and office operations.
• Enter and update information in spreadsheets and internal records with a high level of accuracy and attention to detail.
• Provide friendly front-line support that reflects strong customer service and clear communication.
• Learn company processes through onsite training and apply them effectively in day-to-day administrative tasks.
• Assist management with general coordination duties to help maintain continuity while the role is staffed on a contract basis.
• Ability to manage inbound calls in a courteous and attentive manner.
• Experience with calendar coordination, scheduling, and data entry tasks.
• Comfort working with spreadsheets, including Google Sheets or similar tools.
• Strong organizational skills with the ability to handle multiple priorities throughout the workday.
• Excellent interpersonal skills and a customer-service-oriented approach.
• Willingness to learn new processes through onsite training.
• Reliable communication skills and careful attention to detail.
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