Sales and Services Manager

Saving and changing lives, every single day.

We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact.

Perks and Benefits:

• Paid on-the-job training
• Flexible scheduling
• Culture driven company
• Employee recognition programs

Primary Responsibilities:

• Provide WOW! Customer Service to our members
• Assist with class scheduling and billing
• Work in a sales capacity to sell new memberships
• Provide leadership, discipline, and constructive feedback to our Front Desk Associates.
• Assist in the training and management of Front Desk staff to ensure high productivity, excellent performance and positive employee satisfaction.
• Initiate and update regular reports (direct debit reporting, withdrawal logs, absentee analysis, audits, etc)
• Oversee “dryside” programming such as Birthday parties
• Ensure the retail area is clean, professional, stocked, labeled, and profitable

Job Qualifications and Skills

• Ability to work with children
• Excellent communication and organizational skills
• High energy
• Strong work ethic
• Prior management/supervisory role experience preferred
• Must pass background examinations prior to training

About Goldfish Swim School:

Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!

Safety Standards:

The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition, here are some additional safety precautions and procedures we follow:

• Our pools are disinfected with chlorine to provide the safest swimming environment
  • The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus
• Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus
  • Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces

Goldfish Swim School - Brookline is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http://www.goldfishswimschool.com.

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School - Brookline is an Equal Opportunity Employer.