Installer (Traveling Position)

Job Description

Job Description

WHO WE ARE

Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.

Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit for more details.

OVERVIEW

The Install team is responsible for breakdown, shipping, and installation of Level99 attractions across existing and future venues. The Installer will also assist with repairs, improvement, and replacement of the Level99 attractions and facilities using internal and external resources. The install crew will divide into smaller groups to work on different attractions and each core Installer will be expected to organize their team’s efforts while they pass on their knowledge of Level99 products and methods.

A Level99 Installer has honesty and personal integrity that is above reproach, prefers a joyful and positive approach to challenging situations, chooses humility over the need to “be right,” and in all things acts as though they are the Owner and Operator of their venue.

RESPONSIBILITIES

• Installation of patented modular wall systems for games in new and existing venues across the country.
• Installation and troubleshooting electro-mechanical systems and sets.
• Assist in the repair of attractions, elements and the overall facilities, using skills/techniques that include:
  • Expert craftsmanship in a variety of materials including wood, metal, plastics, etc.
  • Painting, surfacing, and refinishing, including decorative and scenic elements
  • Practical wiring of electro-mechanical devices and systems
  • Troubleshooting of PCs, networks, micro-controllers, and other electronic equipment
  • Maintain up to date knowledge in the safe and efficient use of all relevant shop tools
  • Study and interpret shop drawings, sketches, wiring diagrams, and other design documents
• Prioritize personal safety and the safety of coworkers in the day-to-day execution of duties.
• Work alongside external contractors and suppliers to complete installation and maintenance tasks.
• Continuously uphold Level99 brand and visual standards across all parts of the business, including product, experience, and display standards, as well as environmental cleanliness and organization.
• Follow the direction of supervisors and manage time effectively.
• Maintain a positive, upbeat, pro-active attitude and inspire the same in co-workers.
• Role is based out of Greater Boston with extensive travel requirements of 20+ days a month.
• Other duties, as assigned.

MUST-HAVE SKILLS

• Ability to work well under pressure in a fast paced, ever changing work environment
• Travel with the expected rate of 20+ days per month
• Ability to lift 20/50/80 pounds regularly
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail
• High integrity and professionalism
• High School education or equivalent
• Understands, utilizes and embraces new technology and its implementation into our operation, with specific knowledge in, but not limited to, Google Suite and Microsoft Office
• A positive, joyful, upbeat and energetic attitude – leading by example

OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE

• Minimum 1 years’ experience working in a related installation/tech capacity
• Basic electrical knowledge and troubleshooting
• Ability to troubleshoot issues with PCs, networks, micro-controllers, and other electronic equipment
• Experience operating forklift and scissor lift

While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!

YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…

• Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
• Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
• Are just a little bit obsessive about getting the details right the first time
• Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"

Level99 is an E-Verify employer.