Sales Engineer

At Haiilo, we’re all about making work feel more connected and meaningful. More than 3.5 million employees at companies like Google, Rabobank, and Ritter Sport use our digital home for social intranet, communications, employee advocacy and insights to stay informed, engaged, and heard.

From company updates to employee advocacy and insights, we make it easier for organizations to reach their people and build a culture where everyone feels valued.

In order to accelerate our growth in the US, we are looking for a Sales Engineer in Boston to help us build our US branch from the ground up. This isn’t just another pre-sales role: you’ll be among the very first on the ground, working directly alongside a two Account Executives and a BDR.

This role will be hybrid, with two - three days per week in our co-working space in Boston.

What we’re looking for:

• 3 - 5 years previous experience as a Sales Engineer or Solution Consultant in a SaaS environment
• Strong technical aptitude - we’re not looking for a developer, but you should have an understanding of technical concepts and be comfortable talking to developers and be able to translate requirements between business and technical teams
• Strong communication skills with the ability to explain technical concepts to non-technical stakeholders
• A very strong hands-on mentality, to work things out and implement them

What you’ll do:

• Direct Sales support: Providing in-depth product demonstrations, technical presentations, and proof-of-concept (POC) development as well as responding to technical sections of RFPs and RFIs
• Haiilo Partner Training and Enablement: Developing and delivering technical training programs for our Partners on Haiilo configuration, implementation, and best practices
• Technical Support: Providing timely and effective technical support to partners via designated channels and resolving technical issues related to Haiilo implementations
• Product Feedback and Advocacy: Gathering and relaying partner feedback to internal product teams and advocating for partner needs in product development and roadmap planning
• Solution Architecture: Assisting partners with designing and implementing Haiilo solutions that meet customer requirements and providing guidance on integrating Haiilo with partner solutions

What you'll get

• Competitive compensation: We offer a compelling package that combines base salary and incentive pay, designed to reflect both your experience and the impact you make
• Flexibility: We value flexibility and trust. Our hybrid approach blends autonomy with connection - typically with in-office collaboration from Tuesday to Thursday at our Boston hub, so you can build meaningful relationships and shape our growing US team together
• Time off: You’ll enjoy 20 days of paid time off each year, plus 2 additional self-care days because time to recharge is essential
• Health & wellbeing: Comprehensive medical, dental, and vision coverage to keep you and your family well supported. You’ll also receive a subsidized ClassPass membership ($55 per month) to stay active in the way that suits you best
• Mental wellbeing: Through nilo, you’ll have access to dedicated mental health resources, including expert support, a 24/7 helpline, and 6 free counselling sessions each year - all confidential and free to you
• Retirement planning: Plan for your future with our 401(k) plan, including company-matched contributions after 3 months of service
• Learning & growth: Your development matters to us. You’ll get a free Blinkist account and support for external training, conferences, books, or other learning opportunities to help you grow personally and professionally
• Sustainability: We take our environmental responsibility seriously. Our company merchandise is sustainable, and through FutureBens, you’ll have access to exclusive discounts with eco-conscious brands

In compliance with local law, we are disclosing the compensation, or a range thereof. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Haiilo’s total compensation package for employees. Pay Range: $160 - 200k total OTE salary per year. In addition, Haiilo provides a variety of benefits to employees, including health insurance coverage, a retirement savings plan, etc.