Account Specialist - Remote | WFH

Account Specialist

About Us:

We are a leading provider of deposition and litigation support solutions, offering comprehensive services to law firms and corporations across North America. Our state-of-the-art technology, industry expertise, and commitment to security and reliability allow us to streamline the litigation process for our clients. From remote services to high-quality reporting and videography, we ensure seamless support for even the most complex cases.

About the Role:

As an Account Specialist, you'll play a vital role in driving sales and revenue growth from both new and existing clients. You'll be responsible for building strong relationships, identifying opportunities, and delivering innovative solutions that support our clients' litigation needs. Through prospecting, networking, and executing marketing initiatives, you will contribute to the ongoing expansion of our services.

What You'll Do:

Develop and maintain relationships with prospective and assigned clients by understanding their business objectives and recommending tailored solutions.
Provide ongoing communication and education to clients on industry trends and best practices.
Conduct virtual presentations and product demonstrations, offering training as needed.
Drive the sales process by identifying, selling, and closing new business opportunities.
Utilize proprietary software and Salesforce to track sales-related activities.
Stay up to date on products, services, policies, and industry trends to better serve clients.

Who You Are:

1+ years of experience in inside sales, client service, or a paralegal role.
A self-motivated, energetic, and goal-driven individual.
Strong communicator with a friendly and confident phone presence.
Skilled at building relationships and establishing rapport with clients.
Technically savvy, eager to learn, and able to adapt to new technologies.
Professional, reliable, and committed to delivering excellent service.

Why Join Us?

We offer a supportive and engaging work environment with a comprehensive benefits package, including:

Competitive compensation and performance-based incentives.
Comprehensive health benefits (medical, dental, and vision).
Hybrid work model (two days in-office, three days remote).
Paid time off (vacation, personal days, sick leave, and holidays).
Mental health benefits with access to virtual counseling and wellness resources.
Matched 401(k) plan to help you save for the future.
Pet insurance to support your furry family members.
Flexible spending accounts for healthcare, dependent care, transit, and parking.
Company-paid life insurance and disability coverage.
Professional development opportunities to grow your skills and career.
Fun culture-building experiences, employee recognition programs, and social events.

Our Commitment to Diversity & Inclusion:

We are dedicated to fostering a workplace where every individual feels valued, respected, and empowered. Our commitment to diversity, equity, and inclusion means we welcome candidates from all backgrounds, identities, and experiences. Additionally, we strive for sustainability, transparency, and meaningful social engagement to create a lasting positive impact on our employees, clients, and communities.

Join Us!

If you're passionate about building relationships, driving sales, and making a meaningful impact in the legal industry, we'd love to hear from you. Apply today!
Employment Type: Full-Time
Salary: $ 42,560.00 50,000.00 Per Year