Account Receivable Specialist

Job Description

Job Description

Job Overview: The Account Receivable Specialist is responsible for accurately applying incoming payments to customer accounts in a timely manner. This role is critical in ensuring that cash receipts are properly posted and that customer accounts reflect up-to-date balances. The specialist works closely with collections, billing, and customer service teams to resolve discrepancies and maintain accurate financial records.

Key Responsibilities:

• Process and apply daily customer payments received via lockbox, ACH, wire transfer, etc.
• Match payments to open invoices using remittance advice or other supporting documentation.
• Identify and research unapplied or misapplied payments; work with customers or internal teams to resolve.
• Reconcile payments with bank statements and report discrepancies to management.
• Document/update customer account records, including adjustments, short pays, and overpayments.
• Collaborate with collections and billing teams to resolve payment disputes or unapplied cash.
• Support month-end and year-end closing activities, including cash reconciliations and reporting.
• Prepare and maintain documentation for audits and compliance reviews.

Qualifications:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting preferred.
• 2+ years of experience in cash applications, accounts receivable, or general accounting.
• Experience with ERP systems, Microsoft Office and lockbox processing.
• High attention to detail and accuracy in data entry and reconciliation.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Skills:

• Experience in a high-volume environments or shared services center.
• Familiarity with customer portals and third-party payment platforms.
• Knowledge of automated cash application tools or OCR software.

Work Environment:

• Full-time, on-site position.
• Collaborative, fast-paced, and results-driven environment.