Customer Service / Inside Sales
- Interact with customer via phone, email and in person; respond and provide solutions to customers promptly.
- Provide customer support to include quotations, technical research, literature requests, manufacturer interaction, proposals, and contacting suppliers for information.
- Track and escalate back orders and customer requirements to maximize fill rates and exceed customer expectations.
- Provide technical feedback to meet customer requirements.
- Collaborate with a large team of staff engineers to assist with project solutions to meet customer needs.
- Interact with manufacturing partners and cultivate and sustain positive, professional relationships.
- Visit customers when needed, including delivering needed supplies.
- Be a collaborative team player by assisting with warehouse duties (receiving, stocking, packing, shipping, product delivery, etc.) when needed.
- Solid work history.
- High School Diploma Required. Additional training, certifications, education a plus.
- At least 1 -2 years of Customer Service / Inside Sales experience in same or similar environment.
- Willingness and ability to quickly learn our product line.
- Strong computer skills – ERP, MS Office Products. Knowledge of One Drive a plus.
- Excellent multi-tasking, organizational and communication skills.
- Desire to work within a team with a cooperative and positive attitude.
- Ability to lift 25 – 50 pounds.
Recommended Jobs
Financial Solutions Advisor - Northern MA Market
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our …
Marketing Strategist
Description We are seeking a motivated Marketing Strategist to join the Marketing team. This role is responsible for marketing efforts to support Partner Firm initiatives, with this position speci…
Lead Site Specialist - First Shift
JOB DESCRIPTION Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards,…
Salesforce Onsite Technical Lead
Position - Salesforce Technical Lead Location - Boston, MA (Onsite 5 Days Per Week) Salary: 7-9 Years relevant experience: $140-150k gross ($127-$136k base) 10-12 years relevant experience: $165-1…
Team Member - Customer Service
Benefits: ~Employee discounts ~Opportunity for advancement ~Training & development Compensation: Starting at $15/hr General Responsibilities ~Read, understand and comply with all parts o…
Stock Associate
Stock Associate Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and d…
Innovation Support Engineer
Join UniFirst Corporation as an Innovation Support Engineer! Are you ready to be part of a growing, forward-thinking, and dynamic Engineering department that values creativity, problem-solving, …
Revenue Operations Specialist
Location Note: This a hybrid role for our Wakefield, MA office (1-2 days per week in office as determined between candidate and manager). The Purpose of Your Role: As a Revenue Operations Spec…
1st Shift Clean Room Assembler
Job Title: 1st Shift Clean Room Assembler Job Description This role involves assembling neurosurgical sponges in a clean room environment using a thread and sewing needle. You will perform high…
Electro-Mechanical Assembly Technician
Electro-Mechanical Assembly Technician Consolidated Sterilizer Systems is seeking an experienced Electro-Mechanical Assembly Technician to assist with the assembly (plumbing and wiring) of our steam …