Private Client Relationship Advisor

Job Description

Job Description

Private Client Relationship Advisor

Wealth Advisory Firm
Boston, MA

Overview

Independent investment management and strategic advisory firm is seeking a Private Client Relationship Advisor. The firm is committed to delivering a combination of first-class performance, strategic advice and the highest level of client service. The ideal candidate is looking to pursue a career in the finance industry and is interested in working with complex multi-generational families and family offices. Our team works in a dynamic, trust-based partnership with Portfolio Managers to serve a broad range of client needs. Candidates must possess professional maturity to handle confidential and delicate client issues.

Responsibilities

• Work in close collaboration with Portfolio Management, Strategic Advisory and Operations teams to provide a high-quality, well-integrated service experience to clients.
• Manage all aspects of client onboarding including custodian selection, documentation collection, account opening, account funding, online enrollment and implementing fee arrangements.
• Ability to understand complex documentation related to account structures, trusts, LLCs, FLPs etc.
• Oversee the communication of the onboarding process mentioned above to ensure consistent internal and external updates and task assignment are on track.
• Manage fiduciary issues relevant to client relationships; partner with Strategic Advisory team to coordinate tax, estate planning, and fiduciary matters for clients.
• Build rapport with clients, as well as their outside advisors (accountants, attorneys). Assure prompt, accurate fulfillment of all client requests and inquiries.
• Coordinate gifting activities including processing cash and in-kind gifts; producing gift letters, Crummey notices.
• Understand the advisory fee calculation process and ensure fee arrangements are implemented correctly.
• Oversee the development of junior client service colleagues supporting client maintenance and transactional requirements.
• Collaborate with network of Client Service Advisors and Operational leadership to ensure client needs are integrated to processes, technologies, and products.
• Contribute to ad-hoc projects and ongoing business improvement efforts as needed.
• Attend client meetings to represent the overall body of work and scope of work outstanding for new clients. This involves attending prospective client meetings and related events.

Requirements

• Bachelor's degree required; 5+ years of relevant work experience
• Deep experience with complex Trusts and Fiduciary accounts
• Course work towards or completion of the Certified Financial Planning program a plus
• Proven ability to build rapport and foster trust with clients and their outside advisors
• Ability to multi-task and adapt to changing priorities to meet client demands
• Demonstrates professional maturity and discretion in handling confidential and delicate client issues
• Collaborative team-player; self-motivated with a strong work ethic
• Desire to dive into the detail, and also step back and evaluate the client experience from a strategic lens. Comfortable toggling between player and coach role.
• Positive, “can do” orientation that encourages those around them to want to work together to win
• Highly organized work style; detail-oriented and accurate
• Excellent communication skills, both verbal and written
• Proficiency in leveraging systems and processes to execute activities with accuracy and efficiency
• Ability to work on-site in the San Francisco office location

Compensation: $150,000 - $200,000 base salary + bonus and benefits