Billing / Financial Analyst

ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients. We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Billing/Financial Analyst supports revenue cycle operations by executing accurate billing, conducting insurance verification, managing patient account follow-up, and ensuring timely adjudication of claims. This role works closely with hospital billing departments, payers, patients, and internal teams to resolve coverage issues, reduce outstanding accounts, and improve reimbursement outcomes. As a key contributor to the organization’s financial and patient-advocacy mission, the Analyst ensures billing accuracy, compliance with HIPAA and IT-security standards, and maintains meticulous documentation across all assigned accounts.

Key Responsibilities

• Manage assigned hospital accounts to ensure all claims are billed accurately and followed through to resolution.
• Verify insurance coverage, document demographic and payer updates, and ensure proper categorization and tracking within internal systems.
• Prepare written inquiries and conduct phone/email outreach to hospitals, payers, and patients regarding eligibility, claim status, and required documentation.
• Update account details, document all actions taken, and record next steps with expected timelines.
• Escalate complex or stalled accounts and participate in hospital meetings to resolve outstanding issues.
• Generate monthly invoices using Excel, consolidating data from multiple internal and external sources.
• Build strong working relationships with hospital billing personnel and internal team members.
• Ensure all actions adhere to HIPAA, PHI protections, and IT-security requirements.
• Prioritize and manage multiple competing tasks in a fast-paced work environment while meeting established deadlines.

Minimum Qualifications

• High school diploma or equivalent required; Associate’s degree in Business, Healthcare, or a related field strongly preferred.
• 1–2 years of experience in healthcare billing, revenue cycle, insurance claims processing, denials management, or a related patient financial services role.
• Demonstrated proficiency with Microsoft Excel and the ability to learn various billing systems, EHR platforms, and payer portals.
• Strong written and verbal communication skills with the ability to interact with hospitals, payers, and patients professionally.
• Ability to prioritize and manage multiple tasks in a fast-paced, deadline-driven environment.

Preferred Qualifications

• 2–3 years of experience in acute-care hospital billing, payer-side reimbursement operations, or revenue cycle management.
• Working knowledge of Medicaid, commercial insurance, and coverage transitions.
• Experience generating multi-source invoices and reconciling financial data.
• Familiarity with HIPAA standards and PHI handling.