Technical Review Specialist, Mass Save Weatherization
Technical Review Specialist, Mass Save Weatherization
Hybrid position , ideally located in eastern Massachusetts At Abode Energy Management (Abode), we care deeply about the work we do and the impact it has on our planet’s future. As proud members of 1% for the Planet, we back that care with action—donating at least 1% of our annual revenue to vetted environmental nonprofits. We’re a fast-growing energy efficiency program implementer in the Northeast, leading the way in electrification and heat pump adoption. Our team is fun, kind, passionate, and progressive—and we offer a competitive benefits package to match. That includes Medical, Dental, Vision, Life, and Disability Insurance, a matching 401(k), and fully paid Parental Leave. We also believe you should be able to balance your work and personal life, so we offer generous paid time off (about 37 days a year!) and reasonable flexibility in when and where you work. If you’re looking for meaningful work, caring coworkers, and a great company culture, come join us. Summary/Objective
Abode currently oversees more than 20 HPCs participating in the residential segment of the utility-sponsored Mass Save program, who provide home energy assessments and weatherization services (e.g., air sealing and insulation) to homeowners.
This is a high volume position reviewing documentation submitted by HPCs and Abode field inspectors at a number of points throughout the process (from initial scoping to completion) to help ensure compliance with program requirements, and ultimately, quality installations and a positive customer experience. The right candidate is someone with extensive hands-on experience with the Mass Save program who is looking to apply that knowledge in an independent, desk-based role to ensure quality installations. Responsibilities
Reporting to the Field Operations Manager and working closely with other Abode office staff and field inspectors, this position will include some or all of the following responsibilities: Technical Review of Projects
The bulk of the Technical Review Specialist’s time will be spent reviewing documentation submitted both by HPCs and by Abode field inspectors, focused on checking eligibility or approving work scopes, invoices, inspection reports, and other related project documents in a timely fashion for adherence to the Mass Save program’s technical specifications, building science principles, and feasibility. The Technical Review Specialist will bring detective skills to check for incorrect or incomplete data across multiple software programs and correct issues before the project reaches the invoicing team. As time permits, the Technical Review Specialist may identify trends from such reviews to help the Field Operations Manager make improvements to the overall work processes. HPC Support
The Technical Review Specialist will assist in responding to calls and emails as needed to facilitate timely responses to HPCs and Inspectors' questions such as the Mass Save program, applying the program standards consistently, eligibility, etc. Back Office Support
The Technical Review Specialist will work collaboratively with the invoicing team, inspections team, and the HPC team as needed with priority requests and projects to report back on complete and accurate submissions to the utilities. Qualifications
Strong candidates for this position will bring most, if not all, of the following skills and experience:
- Previous experience working hands-on, either as an energy specialist or on a weatherization crew, with some element of the Mass Save program is highly desirable for this position.
- Some knowledge of residential construction and/or building science is required.
- Demonstrated aptitude with software such as Microsoft Office, Excel and Salesforce. Comfortable finding and presenting data clearly and logically, working across software programs as needed.
- Detail-oriented, good math skills, ability to multitask; able to methodically keep track of many moving pieces within an overall rubric of detailed program rules.
- Previous experience in a high-volume transactional role where it was important to balance maintaining throughput while adhering to quality standards.
- Clear, effective, structured oral and written communications skills.
- Adaptable, flexible, collaborative team player who brings a positive can-do attitude.
- A self-starter, able to proactively manage competing demands and changing schedules to complete tasks in a timely and diligent manner.
- Associate’s degree or higher and/or comparable knowledge gained through relevant experience.
This is a full-time, exempt position with total compensation targeted between $65K and $75K, depending on relevant skills and experience. The Technical Review Specialist will work most of the time out of their own home, with some travel as needed to work with other staff in Abode’s Concord office and/or to attend events or meetings. Abode offers its employees a competitive benefits package, including Medical, Dental, Vision, Life and Disability Insurance, a matching 401k, and fully paid Parental Leave. Employees have a flexible working schedule and generous paid time off (~37 paid days off, or ~15% of all weekdays). To Apply
To apply, please visit to submit a resume and cover letter. Applications will not be considered without a cover note clearly explaining why you would be a good fit for this position. We look forward to hearing from you!
Abode is focused on broadening opportunities for individuals from demographic groups that are historically underrepresented in the energy sector. We are committed to building an inclusive workplace culture where talented people of widely diverse backgrounds thrive. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status or disability.
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