Coach - Boston

Job Description

Job Description

Camden Case Management provides personalized management services for individuals facing mental health and/or addiction challenges. Our team collaborates with clients at various stages of their healing journey, creating flexible, individualized reintegration plans within a comprehensive support structure. Our multidisciplinary team focuses on helping clients move toward functional independence by establishing achievable goals and fostering consistent progress.

CCM operates on the principles of:

• Excellence in compassionate care.
• Attuned support tailored to each client’s unique needs.
• Collaboration with families, clinical providers, and support personnel.

We prioritize regular communication as a cornerstone for success and work alongside external clinical teams to ensure a cohesive approach to client reintegration and skill-building.

Role Overview

The Coach role is distinct from general mentoring as it focuses on supporting clients in overcoming specific challenges, such as ADHD, OCD, autism spectrum disorder, addiction recovery, or emotional regulation. Specialized Mentors work intensively in their area of expertise, providing targeted strategies while supporting the client’s overall development in life skills and reintegration goals.

Coaches are backed by a full support team, including two Licensed Marriage and Family Therapists (LMFTs) and the Camden Case Management leadership team. Weekly support meetings ensure consistent guidance, collaboration, and professional development for the mentor. This role is part-time, per-diem, and client-driven, meaning assignments are based on matching the mentor’s expertise to client needs.

Key Responsibilities

• Conduct weekly face-to-face sessions with clients in environments where support is needed (e.g., home, community, or public spaces).
• Stay attuned to client progress in the specialized area and adapt approaches as necessary to ensure continuous improvement.
• Utilize specialized expertise to design and implement individualized strategies for client progress.
• Support clients in practicing life skills such as scheduling, budgeting, organizing, goal setting, and follow-through.
• Conduct home visits to assess and support the client’s living environment.
• Assist with medication counts and adherence as outlined in the client’s care plan.
• Administer random toxicology screens (if required by the client’s care plan).
• Engage in recovery-related and personal development activities with clients (e.g., exercise, grocery shopping, 12-step meetings, community-building).
• Provide phone support for clients outside of in-person sessions
• Maintain clear, ongoing communication with the Case Management, Medical, and Clinical team to ensure consistent client care.
• Document all sessions, interactions, and notable observations promptly and accurately.

Requirements

• Proven experience in a specialized area of Mental Health (e.g., Autism, addiction, OCD).
• Relevant certifications or qualifications specific to your coaching specialty.
• Strong communication and interpersonal skills to build trust and rapport with clients.
• Critical thinking and problem-solving skills for creating effective client strategies.
• Ability to adapt coaching style to meet diverse client needs.
• Previous experience in coaching, mentoring, or working directly with individuals or groups.
• Commitment to supporting others in achieving their goals and personal growth.
• MUST have a valid driver's license and be willing to transport clients if/when needed

Desired Skills and Qualifications

• Interest in pursuing further education in mental health, counseling, addiction, or coaching studies.
• CPR certification.
• Valid driver’s license and clean driving record.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Problem-solving skills to address potential issues proactively.
• Flexible availability, including weekends and holidays.
• Experience in mental health treatment, recovery, or coaching is highly preferred.
• Ability to remain empathetic, professional, and composed in stressful or crises.

Job Type: On call/ as needed (based on client availability)

Experience: 1 year in a relevant field (Preferred)

Education: Bachelor’s degree or higher (Preferred)

We do our best to schedule everyone regularly, but it's important to understand that hours can fluctuate depending on things like client demand, coverage needs, or seasonal changes. There may be times when hours are reduced, so we encourage team members to have/ maintain other gainful employment.

This is a W-2 position.

At Camden Case Management, Coaches play an integral role in supporting clients’ mental health and life goals. If you are passionate about helping others succeed and are ready to make a meaningful difference, we encourage you to apply.

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