Chief Human Resources Director 2026-056

City of Chicopee

Position:

Chief Human Resources Director

Department: Human Resources

Employment Status: Exempt, Confidential, Full-Time, Non-Union/Management, Individual Contract

Salary : $105,000-$125,000/yr

Schedule : Monday – Friday

Certifications/Licenses Required: Bachelor’s Degree, (Master’s Degree Preferred in Human Resource, Public Administration or related field).

SUMMARY

The City of Chicopee’s Human Resources Department is looking to hire a Chief Human Resource Director who will be responsible for developing policy and directing and coordinating human resources activities, such as employment, compensation, benefits, labor relations, employee services and training and who will report directly to the Mayor.

ESSENTIAL DUTIES INCLUDE:

• Assess the needs of the department, services provided by the department, and appropriate staffing levels and their qualifications.
• Deploy existing personnel to perform duties and provide services expected from this department appropriately.
• Identify any operational issues that require immediate attention.
• Maintain regular working hours on site.
• Manage HR employees to ensure that all are performing the expected duties and observing City policies.
• Oversee the administration of the City's benefits programs.
• Oversee and manage the Department budget.
• Administer the City's salary program to comply with state law and City salary guidelines.
• Knowledge of labor relations, collective bargaining and employment law.
• Understand the statutory, regulatory and customary functions and related responsibilities of the Human Resource Department in Chicopee.
• Understanding the HR technologies and systems used; its applications and uses. Knowledge of general principles of payroll and invoicing processing. General familiarity with Human Resources policies and procedures and collective bargaining agreements. Knowledge of Social Media platforms.
• Oversees postings of open positions, filling those vacancies, and terminations in cooperation with management personnel.
• Performs all other related duties as driven by the Human Resources needs of the City.
• Coordinates management training in preparing and maintaining job descriptions, interviewing, hiring, terminations, promotion, performance review, safety, and sexual and other prohibited harassment.
• Keeps records of benefits plan participation such as insurance, pension and retirement plans, personnel transactions such as job description changes, hires, promotions, transfers, performance reviews, terminations, and employee statistics for government reporting.
• Leads and participates in investigations, resolving workplace and personnel issues, complaints and allegations of employee misconduct.
• Serve as the ADA Coordinator for the City and Ex-Officio member of the City's Disability Commission.

(See attached for full job description)

QUALIFICATIONS

• Bachelor's Degree - Required
• Master's Degree in Human Resources, Public Administration or related field. - Preferred
• Five-plus years progressively responsible HR experience. - Preferred
• Proven ability to analyze a variety of complex issues in order to make sound recommendations for resolution.
• Thorough understanding of benefit plan administration, legal compliance, risk mitigation, compensation plan management, employee and labor relations (including contract negotiations), performance management, recruiting, and training is essential.
• SHRM-SCP or PSHRA-SCP certification, a plus.
• An equivalent combination of education, experience, and training will be considered.
• Proficient in labor relations, recruitment and retention.
• Collaborative team player.
• Experience in municipal/public sector.

BENEFITS

The City of Chicopee provides its employees (contingent upon employment status) with a robust benefits package which include the following:

Recurring Sick Time,

Vacation,

Thirteen Holidays Per Year,

Retirement Plan, and more…

HOW TO APPLY

If this opportunity aligns with your skills, experience, and employment goals, apply today through one of the following:

‘I ndeed Apply ’

OR

Select: “ D ownload Application” under “Tools”

Human Resources Department

Chicopee City Hall – 1st Floor

274 Front Street

Chicopee, MA, 01013

Questions?

Phone: (413) 594-1510

Email: [email protected]

The City of Chicopee is an Equal Opportunity Employer .