Entry Level-Call Center Representative-Fully Remote
JOB OPENING-Call Center Representative (Entry Level — Fully Remote) ADF Medical Services Inc.
We're hiring a confident and friendly Entry Level Call Center Representative to join our patient support team fully remote. No prior call center experience needed — just great communication skills, a positive attitude, and a willingness to learn. If you're ready to launch your career from home — this opportunity is for you!
Role: Call Center Representative (Entry Level)
Department: Customer Support & Patient Services
Location: Fully Remote Type: Full-Time / Part-Time
Requirements
- Handle inbound calls from patients and clients professionally and courteously
- Provide accurate information on services, appointments, billing, and general support
- Listen actively and respond to patient concerns with empathy and patience
- Document all call interactions accurately in our CRM and support systems
- Direct complex or sensitive inquiries to the appropriate team or department
- Follow company call scripts, guidelines, and communication standards
- Meet daily call handling targets and customer satisfaction benchmarks
- Maintain strict patient confidentiality in accordance with HIPAA guidelines
- Participate in paid training, onboarding, and ongoing coaching sessions
Benefits
- Competitive starting pay
- Paid training and onboarding
- Health, dental & vision benefits (full-time employees)
- Paid time off & paid holidays
- Flexible scheduling options including evenings and weekends
- Mentorship and ongoing support from team leaders
- Clear path for career growth within ADF Medical Services
- No experience needed — we will train you
Recommended Jobs
Full-time/Part-time Diesel Mechanic (12pm-9pm Shift)
Premier Fence, LLC is redefining the way people think of fence, we protect property, save lives and build careers. Premier Fence is looking for a full-time or Part-time experienced Diesel Mechanics t…
Global Supplier Quality Manager
: Workplace Flexibility: Hybrid Are you looking for a company that cares about people's lives and health, including yours? Let's inspire healthier lives, together. Olympus, a leading medical …
Assistant Professor - Urban Planning
The Department of Urban Planning and Community Development (UPCD) in the School for the Environment (SFE) at the University of Massachusetts Boston (UMB) seeks candidates for a full-time, tenure-track…
Application Engineer
Job Responsibilities: Develop control programs for BMS systems using Function Block, scripting, and graphical interfaces. Design user-friendly graphical interfaces for BMS systems. Perform o…
Associate Manufacturing Engineer
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and…
Senior Associate
Kforce is partnering with a premier PE/VC fund administration firm in Boston, MA to find a high-performing Senior Associate. This is a pivotal role for an accounting professional looking to transition…
Infant Teacher
Job Description Job Description From humble roots in 1990, Magical Beginnings has always had a vision to provide a nurturing, constructive and education-first environment for young children. To…
Computational Theoretical Chemist III
Job Description Job Description Company Overview We are the only AI-native biotech, pioneering small and large molecule therapeutics discovery by integrating massive multimodal data, frontier …
Patient Transporter - Per Diem
Position: Patient Transporter Department: BMC-Brighton Schedule: Part Time, Per Diem I. Position Function: The Transporter is an integral part of the patient care team providing pro…
Dermatologist
Requisition Number: CHAP-1858 Cambridge Health Alliance is recruiting Dermatologists to join our award-winning public healthcare system in Boston’s metro north communities. CHA provides innovative…