Residential Assistant Program Manager

Triangle
Malden, MA

Job Description

Job Description

Position: Assistant Program Manager

Reports to: Program Manager

Hours: Full-time/32 hrs. Wednesday-Friday 12p-8p and Saturday 8am-4pm

Location: Residential Services

Triangle's Expectation of Employee:

  • Adheres to Triangle Policy and Procedures
  • Acts as a role model within and outside Triangle Performs duties as workload necessitates
  • Maintains a positive and respectful attitude
  • Communicates regularly with supervisor about Department issues
  • Demonstrates flexible and efficient time management and ability to prioritize workload
  • Consistently reports to work on time prepared to perform duties of position
  • Meets Department productivity standards

Essential Duties and Responsibilities:

  • Support individuals as needed or directed in problem solving, personal care, medical care, socialization, and leisure activities.
  • As assigned by the program manager, schedule staff coverage of all shifts by appropriate, well-trained staff.
  • Document staff meeting minutes.
  • Ensure all necessary medical and psychiatric appointments are scheduled and attended.
  • Plan/transport/accompany individuals to appointment or assignment of staff to accompany individual.
  • Ensure medical notes are written and follow up is as ordered by doctor.
  • Ensure medication is handled and administered by certified staff in keeping with DDS/DPH Medication Admiration Program guidelines.
  • Ensure medication is ordered, tracked, and stored as regulations require oversight of medication closet.
  • Monthly review all Medication Treatment Forms to ensure that they are valid and updated as needed.
  • Confer with Program Manager for advice, support and resolve problems.
  • Print monthly documentation including, but not limited to, behavior data collection sheets, daily progress notes, task analysis forms and any other pertinent forms.
  • Assist in the development and implementation of behavior support plans.
  • Work with staff/individuals to promote growth in each of the QUEST quality of life areas (i.e., Individual control, respect and dignity, relationships, community memberships, personal growth & accomplishments, personal wellbeing, and community integration).
  • Know and adhere to all safety policies and emergency procedures.
  • Know basic emergency facts regarding all individuals living at the residence.
  • Monitor individual funds and review the financial transaction records.
  • Knowledge of budget. Shop for household supplies within the existing budget.
  • Monitor individual funds and review the financial transaction records, which include but are not limited to weekly audits as well as an end of month audit.
  • Ensure the residence is maintained in a safe and clean manner.
  • Maintain Triangle property in good and sanitary conditions. Inform the Program Manager of any maintenance issues.
  • Assist with new program development.
  • Attend training as directed by the program manager.
  • Assume additional duties assigned by the program manager.

Qualifications

  • At Least 3 Years of experience and knowledge of Residential Program Management
  • Bachelor's degree in social work or related field.
  • 4-7 years' experience working in for a social services or related organization.
  • MA Driver's License (and reliable car), Medication Administration Certification, CPR and First Aid, Human Rights Officer training. On-the-job training may be provided in some of these areas.

Posted 2026-05-14

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