Autmotive BDC Agent

Job Description

Job Description

Join the dynamic team at Jack Madden Ford Sales Inc as an Automotive BDC Agent, where you will play a crucial role in driving customer engagement and sales success. Located in Norwood, MA, this position offers a competitive salary range of $40,000.00 - $80,000.00 per year, paid weekly. If you are passionate about automotive sales and customer service, this is the opportunity for you.

• Manage inbound and outbound customer communications through phone, email, and other digital channels.
• Schedule appointments for sales and service departments, ensuring efficient workflow.
• Maintain accurate customer records and follow-up activities in the CRM system.
• Generate leads through strategic marketing campaigns and customer outreach.
• Collaborate with sales and service teams to enhance customer satisfaction and drive business growth.
• Provide detailed reports on lead activity and sales performance to management.

• Previous experience in automotive sales, customer service, or BDC role preferred.
• Excellent communication and interpersonal skills.
• Proficiency with CRM software and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Positive attitude with a results-driven mindset.

• Competitive weekly pay within the $40,000.00 - $80,000.00 per year range.
• Opportunities for career growth and professional development.
• Supportive and team-oriented work environment.
• Employee discounts on vehicles and services.
• Comprehensive benefits package including health insurance and retirement plans.

Jack Madden Ford Sales Inc is a reputable and customer-focused dealership located in Norwood, MA. With a commitment to quality service and community engagement, we strive to provide the best automotive experience possible for our customers. Join us and be part of a team that values integrity, excellence, and innovation in the automotive industry.