Front Desk Administrator

Job Description

Job Description

Front Desk Administrator

Pay Rate: $20.00 - $22.00/hour

Location: Worcester, MA

Schedule: Monday-Friday, 8:00 AM - 4:30 PM

Employment Type: Direct Hire / Permanent

Position Overview

A growing organization is seeking a Front Desk Administrator to serve as the first point of contact for visitors, customers, and employees. This role is responsible for managing front desk operations, handling incoming communications, and providing administrative support to ensure the office runs efficiently.

This is an excellent opportunity for someone looking to build administrative experience in a professional office environment.

Key Responsibilities

• Answer and route incoming phone calls in a professional and timely manner.
• Greet visitors and provide a welcoming and positive experience.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain a clean, organized, and professional reception area.
• Perform general administrative duties, including filing, data entry, and document preparation.
• Assist with office supply inventory and ordering.
• Support various departments with administrative projects and special assignments.
• Maintain accurate records and office documentation.
• Perform other administrative duties as assigned.

Qualifications

Required

• High School Diploma or equivalent.
• 3 years of administrative, receptionist, or office support experience.
• Basic proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Strong verbal and written communication skills.
• Professional demeanor and customer-service mindset.
• Strong organizational and multitasking abilities.
• Reliable, punctual, and detail-oriented.

Preferred

• Previous receptionist, front desk, or administrative experience.
• Experience working in a professional office environment.
• Ability to prioritize tasks and work independently.

Work Environment

• Professional office setting.
• Primarily desk-based work.
• Prolonged periods of sitting and computer use.
• Minimal physical demands.
• Collaborative and team-oriented environment.

Why Apply?

• Stable, permanent opportunity.
• Monday-Friday schedule with no weekends.
• Opportunity to gain valuable administrative and office experience.
• Supportive team environment with opportunities for growth and development.