Front Desk Representative

SRA Management Group LLC
Franklin, MA

Job Description

Job Description

We are seeking a friendly, organized, and professional individual to join our team at the Front Desk. This role serves as the face of The Adirondack Club creating a welcoming environment for all members and guests while efficiently managing administrative tasks.

Key Responsibilities:

  • Customer Service:
    • Greet members and guests with a warm, welcoming demeanor.
    • Address inquiries accurately and completely about club services, amenities, programs, and events.
    • Resolve member concerns or direct them to the appropriate department.
  • Membership Management:
    • Assist with membership sign-ups, renewals, cancellations and changes.
    • Process payments, including membership fees and retail purchases.
  • Facility Operations:
    • Ensure the front desk area is tidy and presentable at all times.
    • Manage daily check-ins and monitor guest sign-in policies.
    • Assist with cleanliness of the lobby, training areas and restrooms.
  • Communication:
    • Answer and direct phone calls in a professional manner.
    • Share information about club schedules, programs, and special events.

Qualifications:

  • Strong interpersonal and communication skills.
  • Ability to multitask and manage time efficiently in a fast-paced environment.
  • A friendly, outgoing, professional demeanor with a focus on creating positive experiences.
  • Previous customer service experience is a plus.

Physical Requirements:

  • Ability to stand for extended periods.
  • Occasionally lift and carry up to 50 pounds.

Current Schedule Requirements:

  • Must be available to work between the hours of 3pm – 6pm during the week (Monday – Friday).
  • Must be available to work a minimum of 3 shifts per week (average shift length is 3 – 4 hours).
  • Holiday and weekend availability required.

Benefits:

  • Competitive hourly wage.
  • Complimentary club membership.
  • Access to staff training and development opportunities.

Join our team and help us create an exceptional experience for our members and guests every day!

Posted 2025-07-29

Recommended Jobs

RN - Clinical Care Manager

Edward M. Kennedy Community Health Center, Inc.
Worcester, MA

Salary for this Position: $32.00-35.00/Hour Hours per Week: 32 Hours *All Pay Rates are subject to Experience, License or Certification and Location* Are you looking for a meaningful career ma…

View Details
Posted 2025-07-30

Intake Educator

New England Life Care
Canton, MA

Job Description Job Description NELC is rapidly expanding the number of hospitals it serves and is participating with its hospital members in the implementation of several new population health a…

View Details
Posted 2025-07-27

8/2025 Dispensary Retail Associate, Pittsfield

Temescal Wellness
Pittsfield, MA

The Cannabis Retail Associate (commonly referred to as budtender) is responsible for providing outstanding service and assistance to the patients and guests who visit our dispensary operations in Pit…

View Details
Posted 2025-07-30

Senior Social Media Strategist

Gupta Media
Boston, MA

Job Description Job Description Salary: Gupta Media is looking for an experienced and passionate storyteller to help our clients amplify their brands. As a Senior Social Media Strategist, they…

View Details
Posted 2025-07-26

LPN/LVN - Pre-Admission Testing

Riverside Medical Clinic
Brockton, MA

Responsibilities Come and join the RMC Family! We have been in the community since 1935. Our mission is to provide comprehensive multi-specialty medical services in the greater Riverside reg…

View Details
Posted 2025-07-23

Junior Tax Analyst

ProPivotal Staffing
Cambridge, MA

Junior Tax Analyst The Junior Tax Analyst will support tax documentation efforts by managing the tracking, receipt, and processing of Schedule K-1 forms across multiple partnerships and investment…

View Details
Posted 2025-07-31

Customer Service Specialist

Viken Detection
Burlington, MA

Job Description Job Description Description: Viken Detection is looking for a Customer Service Specialist to deliver exceptional customer support and ensures high levels of customer satisfaction…

View Details
Posted 2025-07-24

Executive Coordinator

MindsetGo
Westborough, MA

Job Description Job Description Because of our growth, we are looking for an Executive Coordinator to join our team. As our Executive Coordinator, you will play a pivotal role in supporting the F…

View Details
Posted 2025-07-28

Special Education Teacher

Partners in Child Development
Haverhill, MA

Job Description Job Description Partners in Child Development is seeking a dedicated Special Education Teacher to lead our first middle school classroom at the Anderson School in Andover, MA…

View Details
Posted 2025-07-23

Landscape Maintenance Technician

Northeast Group
Newton, MA

At The NorthEast Group, we specialize in all aspects of building services, including general contracting, construction, facility management, and utility work. We pride ourselves on our dynamic enviro…

View Details
Posted 2025-07-31