Resident Services Coordinator

2Life Communities
Auburndale, MA

Provide residents and their families with support to access social services, assist in resolving tenancy problems, and follow up on resident issues.

ESSENTIAL JOB FUNCTIONS:

  • Conduct periodic assessments of residents’ social, psychological, cognitive, and physical status and develop a plan to address needs.
  • Advocate on behalf of residents for adequate, timely, and cost-effective provision of services.
  • Participate in Housing and Health Care Integration Initiatives.
  • Respond to resident emergency calls with other staff (during scheduled work hours).
  • Educate, assist, and advise residents and their families of available services and resources, both within 2Live Communities and in the community.
  • Pursue avenues for additional services through private, local, state, and federal sources.
  • Document and maintain confidential files of all significant contacts with residents, social service providers, medical providers, families, and for HUD reporting.
  • Coordinate care across medical providers for residents and ensure a safe transition in the discharge planning with residents, families, and hospital or rehab team.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters or BA Degree, with a concentration in Social Work, Gerontology, or other related fields.
  • Resident Services Coordinator Certification or willingness to attain this within the first year of employment.
  • Experience working with older adults.
  • General computer literacy with Microsoft Office products and database software.
  • Bilingual in Spanish or Albanian preferred.

2LIfe Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age.

2Life Communities owns and operates over 1,300 units of affordable rental housing located within six campuses in metropolitan Boston. With another 210 apartments under construction and more in planning, we expect to add another 600-700 units within the next several years as we complete projects in active planning and construction phases.

Qualified candidates are strongly encouraged to apply here .

BENEFITS AND MORE:

We offer a very rich benefit plan which for individuals adds 27% on top of the base pay and over 30% for employee +1 and families. Our rewards program includes but not limited to:

  • Robust medical and dental plan.
  • Vision.
  • Employer-paid life and AD&D, STD, and LTD insurance.
  • 401(k) plan.
  • Paid vacation.
  • Paid holidays.
  • 2 floating holidays.
  • Pet insurance.
  • And more!

The above statements intend to describe the general nature and level of work performed by people assigned to do this job. The above does not intend to be an exhaustive list of all responsibilities and duties required.

We desire to build and cultivate an environment that brings together an exceptional workforce with unique experiences, backgrounds, talents, and perspectives.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

About 2Life Communities:

2Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in the community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age; we partner with health care providers to identify innovative ways to support residents’ overall health and well-being, and we engage with the broader community through our Village Center program. We have five campuses in metropolitan Boston and plans for additional housing for older adults soon.

Posted 2025-07-23

Recommended Jobs

Lead Clinical Informaticist

Oracle
Boston, MA

Job Description Description: This is an individual contributor opportunity with the Strategic Clinical Informatics (SCI) team. The SCI team is a group of industry experts with extensive ex…

View Details
Posted 2026-01-12

Career Services Assistant Director

Communitas, Inc.
Woburn, MA

About us! Here at Communitas, we are dedicated to delivering individualized, family-centered services, programs, and support for people with intellectual and developmental disabilities, throughout …

View Details
Posted 2026-01-05

Caregivers Wanted In Worcester And Surrounding Towns

Guardian Angel Senior Services
Sturbridge, MA

Guardian Angel Senior Services is looking for compassionate Caregivers, Home Health Aides (HHA), Personal Care Assistants (PCA), and Homemakers to care for seniors and disabled adults in the co…

View Details
Posted 2026-01-06

Scientist I/II/III, Analytical Development

Genezen
Lexington, MA

The field of gene therapy is growing rapidly and Genezen is here to meet the exacting needs of our clients. We provide process development, produce GMP viral vectors, and provide cell transduction for…

View Details
Posted 2025-12-16

Corporate Director, Data - DaaS

TriMark USA
Mansfield, MA

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipmen…

View Details
Posted 2026-01-10

Marketing Analytics Intern - Summer 2026 (Teradyne, N. Reading, MA)

Teradyne
North Reading, MA

We are the global test and automation experts, powering next-generation technologies through advanced solutions. Behind every electronic device you use, Teradyne's leading-edge test technology ensur…

View Details
Posted 2026-01-09

Courier/DOT-8

FedEx Services
Wilmington, MA

Driver / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer s…

View Details
Posted 2026-01-11

Maintenance Supervisor

Blount Fine Foods
Fall River, MA

Job Description Job Description Bringing our love of food to families for five generations!  Blount Fine Foods is a family-owned and operated manufacturer, marketer, and developer of premium fr…

View Details
Posted 2026-01-02

Resuscitation Airway Management Specialist, 40 Hours, Mixed Shifts

UMass Memorial Health
Worcester, MA

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $29.35 - $39.53 Please note that the final offer may vary within th…

View Details
Posted 2025-12-31

Commercial Account Executive

ServiceNow
Waltham, MA

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stan…

View Details
Posted 2026-01-01