Administrative Assistant Admissions, CBHC
- Day 1 Benefits!
- Full time, 40 hours
- Respond to calls and/or walk-ins for clients seeking services.
- Interviews client to obtain information necessary to meet program admission requirements.
- Maintains a thorough working knowledge of insurance restrictions to ensure appropriate assignments are made. Collects all pertinent information regarding service coverage and eligibility.
- Verifies basic demographic information upon arrival of client.
- Schedules, reschedules and cancels appointments as needed, upon client request or provider request
- Completes insurance eligibility approval and obtains initial authorization, when applicable, from insurance companies for all consumers, new and readmissions.
- Documents new and/or updates client demographic and billing information in the computer.
- Communicate agency and program information to interested parties including persons-served, agency employees and other providers/individuals
- Provides information on referral sources and community resources internal and external to BILH BS.
- Monitors visitor access, waiting area and maintains security awareness.
- Scans documents, when applicable, into the electronic health record.
- Attends all required supervision and meetings.
- Maintains tracking requirements for program(s).
- High School Diploma or GED required
- A minimum of 1 year experience in a related field
- Bi-lingual English/Spanish, preferred
- Knowledge of billing practices preferred
- The ability to multitask and manage time efficiently while having a strong attention to detail is essential.
- Knowledge of standard office administrative practices and procedures, including the use of standard office equipment; computer applications; Excel and Word, knowledge of electronic health records a plus; ability to utilize technology in order to manage reports, spreadsheets, etc.
- Excellent customer service skills essential
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