ETF Servicing - Associate I

Job Description

Join JPMorganChase as an Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.

As an Associate I - ETF Basket Operations within Fund Services, you will ensure baskets accurately reflect fund holdings, projected events, and valuation, enabling efficient creation and redemption activity. This role requires strong attention to detail, understanding of ETF mechanics, and the ability to manage time-sensitive deliverables across multiple funds.

Job responsibilities

• Project corporate actions (COACs), income accruals, and distributions into baskets in accordance with established methodology.
• Validate in-kind creation and redemption activity against published baskets, ensuring accuracy of securities, quantities, and cash components.
• Identify and resolve issues impacting trade processing, including ID mismatches, ineligible securities, or projection gaps.
• Perform T+1 projected versus actual analysis for income and explaining variances.
• Execute daily controls to ensure completeness and accuracy of baskets, projections, and valuations, escalating any risks or discrepancies.
• Partner with Fund Accounting, Trading, Corporate Actions, and Technology teams to resolve issues and support daily deliverables.
• Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders.
• Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform.

• Build, maintain, and publish daily ETF baskets in alignment with fund holdings.

• Contribute to process improvements and automation initiatives to enhance efficiency and reduce operational risk.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Finance, Accounting, or related field.

• 2 plus years of experience in financial services.

• Strong analytical and problem-solving skills with high attention to detail.

• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.

• Effective communication skills with the ability to clearly articulate issues and resolutions.

Preferred qualifications, capabilities, and skills

• Experience preferred in ETF, fund accounting or operations

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.