Assistant Manager

FPS INC dba BURGER KING
Springfield, MA

Job Description

Job Description

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, drive key performance outcomes. The AM operates under the direction of the RGM and directly managers a team of Hourly Shift Coordinators and Team Members (20-45 employees)

Manage inventory costs and maintain inventory by performing daily, weekly, and monthly inventory inspections. Places and receives inventory truck orders.

Ensures that restaurant follows all cash control and security procedures (safe counting, cash drawers, etc.)

Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility.

Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines. Ensures that restaurant upholds operational and brand standards. Performs duties of Hourly Shift Coordinator when necessary.

Posted 2025-07-24

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