Business Office Manager
Business Office Manager – Care Village West Roxbury and Care Village Mattapan Skilled Nursing Facilities
Location: West Roxbury, MA
We are seeking an experienced, detail-oriented Business Office Manager to join our skilled nursing facility team in West Roxbury, MA. This is a key leadership role responsible for managing all business office operations to ensure accurate billing, efficient financial processes, and exceptional customer service for residents and families.
- Key Responsibilities:
- Oversee daily business office operations, including billing, collections, A/R, A/P, and payroll coordination
- Manage resident financial files, insurance verifications, Medicaid/MassHealth applications, and census data
- Ensure accurate and timely month-end reporting
- Serve as the primary resource for residents and families regarding financial questions
- Collaborate with nursing, admissions, and administration to maintain smooth operational workflows
- Maintain compliance with all state, federal, and facility policies
- Supervise and support business office staff as needed
- Qualifications:
- Previous experience in a skilled nursing facility or healthcare business office required
- Strong knowledge of Medicare, Medicaid/MassHealth, Managed Care, and other third-party payer reimbursement
- Proficiency with long-term care billing systems (e.g., PCC)
- Excellent communication, organizational, and customer service skills
- Ability to manage multiple priorities in a fast-paced environment
- Why Join Us?
- Supportive and collaborative leadership team
- Competitive salary and comprehensive benefits package
- Opportunity to make a meaningful impact on residents and families
- Stable, well-established facility with a commitment to quality care
? How to Apply:
Please send your resume to [email protected].
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