Administrative Logistics Manager

Administrative Logistics Manager:

The Administrative Logistics Manager is the operational heartbeat of Opus Newton’s leadership office. Equal parts strategist, organizer, and relationship-builder, you will partner closely with the Executive Director to keep the community running smoothly, from managing calendars and communication to orchestrating resident-facing events and supporting major initiatives, including donor tours and Opus Advisory Board logistics.

You’ll serve as a trusted liaison between 2Life leadership, Opus management and staff, residents, and external partners, ensuring that information flows seamlessly and priorities stay aligned in a fast-paced, ever-evolving environment.

This position is onsite and scheduled Monday through Friday. Flexibility to work occasional evenings or weekends is required to meet operational needs.

ESSENTIAL JOB FUNCTIONS:

Executive & Operational Support:

• Serve as primary partner to the Executive Director, anticipating needs, managing Google calendars, emails, meetings, and priorities with exceptional discretion and follow-through.
• Create clarity out of complexity: manage shifting deadlines, competing priorities, and evolving needs in a dynamic startup environment.
• Oversee and support Front Desk processes and scheduling, including supervision of Front Desk staff.
• Support bookings and administrative tasks in the Health & Wellness department.
• Provide office management support, including managing supplies and procurement, and overseeing inventory.
• Manage logistics for Opus Advisory Board and leadership communications, meetings, and materials. Coordinate travel, lodging, and meeting logistics for leadership and guests, and handle scheduling and coordination for visiting executives, board members, and partners.
• Manage Corporate Credit card with receipts and expense reports.
• Handle confidential information with judgment, professionalism, and care.

Resident-Facing & Hospitality Excellence:

• Serve as a welcoming and informed presence for residents and guests, embodying the Opus hospitality standard.
• Support planning and logistics for high-profile resident events, VIP visits, or donor tours.
• Support coordination of resident events, visits, and high-touch experiences that reflect the Opus brand of warmth, responsiveness, and quality.
• Work cross-departmentally with Dining, Community Life, Fitness, Health & Wellness, and Facilities to ensure seamless experiences for residents and visitors.
• Assist with onboarding new Front Desk Ambassadors and staff the Front Desk when exceptionally busy or during breaks.
• Partner with the hospitality and dining teams to ensure smooth execution of special events.
• Anticipate resident needs, troubleshoot on the fly, and help create a culture where everyone feels seen and valued.

Project & Communication Support:

• Draft and edit correspondence, memos, presentations, and talking points that reflect organizational voice and vision.
• Maintain systems for tracking progress on strategic goals, initiatives, and community feedback.
• Ensure internal communication channels run smoothly and keep the team aligned.

PREPARATION, KNOWLEDGE, SKILLS & ABILITIES:

• 3-6 years of experience preferred in an administrative role, project coordinator, or operations support role; ideally in a fast-moving or start-up environment and with supporting busy, dynamic executives.
• Proven success supporting senior leaders and managing complex schedules and priorities.
• Exceptional written and verbal communication skills.
• Proficiency with Microsoft Office Suite, Google Workspace, and project management tools (e.g., Asana, Trello).
• Experience in hospitality, senior living, or mission-driven organizations is a plus.
• Bachelor’s degree or equivalent combination of education and experience.

SUPERVISORY RESPONSIBILITY

• Supervision of Front Desk staff.

2Life has been at the heart of positive change in the affordable senior housing ecosystem since 1965, with our residents at the center of everything we do. Our mission is to ensure that all seniors have the opportunity to thrive regardless of their income level or background. To that end, we develop, own, operate, and provide supportive services to every one of our communities. In all we do, we advocate for and empower older adults to age with purpose and joy, meeting the integrated needs of seniors guided by our shared values of kindness, community, and repairing the world.

2Life owns and operates over 1,500 apartments, 94% of which are affordable, located on campuses in Brighton, Brookline, Newton, Framingham, and Devens, Massachusetts. Another 500+ apartments are in development in Devens, Lynn, Mattapan, Newton, and Waltham, Massachusetts. We anticipate continued growth in the size of our portfolio, the geography in which we operate, and the diversity of our residents in terms of race, ethnicity, income levels, and need for supportive services. For example, in 2025, we will add a new community, Opus Newton, from 2Life Communities, which will create an exciting living option for middle-income seniors.

BENEFITS AND MORE:

We offer a very rich benefit plan which for individuals adds 27% on top of the base pay and over 30% for employee +1 and families.

Our rewards program includes, but is not limited to:

• Robust medical and dental plan.
• Vision.
• Employer-paid life and AD&D, STD, and LTD insurance.
• 401(k) plan.
• Paid vacation.
• Paid holidays.
• 2 floating holidays.
• Pet insurance.
• And more!

The above statements intend to describe the general nature and level of work performed by people assigned to do this job. The above does not intend to be an exhaustive list of all responsibilities and duties required.

We desire to build and cultivate an environment that brings together an exceptional workforce with unique experiences, backgrounds, talents, and perspectives.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

About 2Life Communities:

2Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in the community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age; we partner with health care providers to identify innovative ways to support residents’ overall health and well-being, and we engage with the broader community through our Village Center program. We have five campuses in metropolitan Boston and plans for additional housing for older adults soon.