Assistant Studio Manager
- Properly managing and exceeding all OTF sales and operational budgets
- Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach)
- Responsible for overseeing the sales process and systems
- Help the SM manage, monitor, coach-develop and evaluate the performance of all OTF-related managers and staff
- Compliance and adherence to OTF Business Policies for daily studio operations
- Monitor the hiring, training and scheduling of all OTF studio staff
- Aid in the recruiting and on-boarding all new OTF employees
- Model all studio activities through self-involvement (leading by example)
- Train and mentor new hires for ongoing success and future growth
- Ensure OTF branding through consistency and continuity in all actions
- Properly empower, monitor and evaluate specifically assigned responsibilities of sales team and fitness team
- Assist in meeting performance metrics (KPI's), revenue, ordering, inventory, payroll, cost controls and facilities maintenance
- Be promotionally-oriented and have the ability to direct sales through company required outreach programs
- Collaborate with the leadership team to implement new technologies and tools.
- Stay up to date with industry trends and best practices.
- Education:
- Associate or Bachelor's degree in business or related field with 1+ years of management experience preferred
- Ability to work and function in a TEAM environment
- Flexible to work day, evening, holiday, and/or weekend hours as needed
- Health & Fitness minded people with a passion for fitness strongly preferred
- Proven sales leadership REQUIRED!
- Must possess excellent leadership and management skills to create a positive, fun, and successful environment for staff and clients
- Min 1-2 years of previous sales experience required
- Min 0.5-2 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination
- Previous management experience in the health & fitness industry strongly recommended
- Strong work ethic, integrity, and professional demeanor
- Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
- Solid verbal and written communication skills required
- Ability to multi-task and manage client and staff concerns
- Strong computer skills required with knowledge of MS office programs (Excel, Word)
- Experience:
- Proven sales leadership required
- Excellent leadership and management skills to create a positive, fun, and successful environment for staff and clients
- Min .5 – 1 year of management experience required, including directly overseeing all aspects of staff management from recruiting, onboarding, training, development, and performance management
- Experience in managing facility operations and supporting customer service teams.
- Skills:
- Strong organizational and time management abilities.
- Excellent problem-solving and analytical skills.
- Proficiency in fitness management software (Mindbody preferred).
- Ability to multitask and prioritize tasks effectively.
- Exceptional communication and interpersonal skills.
- Familiarity with health and safety regulations in fitness facilities.
- Experience working in fitness or wellness environments.
- Familiarity with membership management and CRM platforms.
- Knowledge of facility maintenance and gym equipment management.
- Experience in supporting or managing multi-location operations.
- MS Office platform and troubleshooting experience
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